Residents praise two East Lindsey care homes
The survey, run by Ipsos MORI, is part of a national review, commended the homes for treating residents with kindness, dignity and respect.
Both homes provide specialist nursing and dementia care.
The Elms Care Home in Louth scored 845 out of 1,000 points for its overall performance with 100% of residents describing it as a safe, secure place to live.
The home scored 94% for residents' overall happiness and 94% of residents said staff understood them as an individual.
94%of residents also said they can take part in activities and hobbies if they want.
Aspen Lodge Care Home in Skegness topped achieved a score of 858 points for its overall performance.
95% of respondents said the staff understood them as an individual and that they were happy with the care they received.
Aspen Lodge also received a 96% satisfaction rating for being a safe secure place to live and for staff treating residents with kindness, dignity and respect.
Sam Jacob, regional managing director with Four Seasons Health Care, which operates the home, said:
"All the care team are delighted that in this independent national survey the residents at The Elms rated the home so highly.
"The survey outcome corresponds with the responses we have from Four Seasons' own Quality of Life programme.
"This enables residents, their relatives and care professionals to give us instant feedback on a day to day basis about any aspect of care quality by using iPads placed in the home with a touch-screen questionnaire linked to purpose designed software.
"We use the feedback to find and fix issues or niggles and to improve the residents' experience.
"This feedback has been recording an average of more than 96 per cent overall satisfaction rating across our homes in the region over recent months and this is improving month by month as the quality of life programme effects are felt."
17 Dec 2017
Residents, relatives, the care team and local community have all been helping get Riverside View Care Home in Darlington in the festive spirit.
Claire Westmorland, Home Manager, said: “Firstly we want to thank the local Co-Op who raised a lovely £180 for our resident’s fund. This will go towards our Christmas entertainment. On behalf of everyone in the home I want to thank Co-Op for their kind donation.”
Christmas has definitely hit the home, as they all got ready for their Christmas raffle. Complete with their very own naughty elf.
Claire added: “I want to thank everyone who donated to our raffle. The monies raised will go towards providing special experiences for our residents over the festive period. Merry Christmas from everyone at Riverside View.”
16 Dec 2017
The team at Laurels Lodge Care Home in Woodside pulled out all the stops last week as they took part in Laurels Lodge has got talent.
It was an afternoon full of fun and laughter and the team were up for the challenge and showcased their talents amazingly.
Children from Donbank Nursery also joined the residents that day and they got involved and joined in dancing to the birdie song with the Marlene Smith, Personal Activities Leader. Relatives who came also joined in the dance and had a fun afternoon.
May Duncan said “this is great”! as she danced the birdie song.
Other relatives such as Lorna Graham and Irene Sivewright commented on how good the show was.
The headline acts included:
- Linda Mason (Deputy Manager) and Lynn Smith (Home Administrator) - ABBA
- Morag Leslie (SNCA) & Jenny Watt (Care Assistant) – as Dolly Parton and Kenny Rogers
- Rhodora Antiojo (Staff Nurse), Felix Mahinay (Care Assistant), Ewa Misztal (Care Assistant) & Arlene McGillivray (Care Assistant) as the Village People danced the YMCA music
- Nomeda Jackstienne (Cook) as Madonna
- Jolanta Nieckarz as Lady Gaga
- Marlene Smith (PAL) dressed up as Chicken
- Sheila Gesma (Home Manager) as the DJ
Marlene Smith, Personal Activities Leader, said: “The whole show was fabulous! The teachers from Donbank Nursery said to me that what we did was fantastic and they were very happy that the kids thoroughly enjoyed the afternoon. Sheila our manager was our DJ. It was also great to see relatives participating; it was indeed an afternoon full of fun and entertainment!”
16 Dec 2017
The Rookery Care Home has been fundraising to get some new activity equipment to provide special experiences for those in their care.
Susan Dyke, a member of the team made a big sacrifice and as a result raised over £400 for the cause.
Gail Llewelyn, Home Manager, said: “Sue decided she’s cut her hair off for the cause. She used to have hair that would rival Rapunzel and had never been to a hairdresser, so to have it cut off into a pixie style was a big deal for her. On behalf of everyone at The Rookery I want to say thank you!”
15 Dec 2017
The team at The Sycamore and Poplars Care Home in Mansfield celebrated a huge 120 years’ worth of experience last week, as 5 team members received long service awards.
Karen Gilbert, Home Manager presented the7 team members with their Long Service Certificates and gifts as a thank you for their continued dedication and hard work.
Karen said: “It was a pleasure presenting the team with their awards. I want to say massive congratulations to them all for their continued dedication and hard work. They’re all thought of very highly here in the Sycamore and Poplars by the rest of the team, the residents and their relatives.”
Are you looking for a care home in Mansfield? The Sycamore and Poplars Care Home offers support for all types of care including residential care, dementia care, nursing care, respite care and end of life/palliative care.