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Victoria celebrates Dementia Care Accreditation success

Victoria Care Home in St Helens has been accredited for a pioneering dementia care approach.

The care team at Victoria Care Home is celebrating being accredited for a radically different approach of care for people living with dementia.

The Dementia Care Framework is a unique step forward in the personalisation of care for people living with dementia. The care team uses exclusive purpose-designed technology to help build and continuously update a picture of each resident’s individual experience of their care and their physical, psychological and emotional well-being, so that their care can be adjusted to their changing needs.

The pioneering home is part of Four Seasons Health Care which spent two years developing and testing the new approach. The home hosted an event for care commissioners, other health and social care professionals and relatives to introduce the Dementia Care Framework to them during an Easter themed party on Wednesday 12th April 2017.

Rachael Junge, Managing Director for Four Seasons in the North West of England said: “This is next generation dementia care to make life better for the person with dementia and we are excited to offer it. A vital part of the Framework is the bespoke support and training the team throughout the home receives with additional support and training for those, working within our dementia services. This goes beyond the practicalities of caring for someone with dementia and through simulation gives them a deeper understanding of what it is like to live with dementia.”

In addition to the support and training, there are three additional components to the Dementia Care Framework – personal care reviews, Resident and Family Charters.

At the heart of the Dementia Care Framework is a personal care review process which is continuously updated electronically by care staff to give a comprehensive and current picture of each resident.

Thought to be the first of its type worldwide, it is based on 320 recognised standards, including NICE Guidelines (National Institute for Health and Care Excellence) and Alzheimer’s Society best practice guidance. It replaces paper-based audits that are slow and almost always behind the changing care needs of the person.

The resident and family charters were developed in consultation with residents, family members, health and social care professionals and care teams, taking account of over 400 comments. The resident charter sets out their rights, the standards of care they can expect and commitment to provide for their personal needs and preferences.

The family charter, sets out the support that they can expect to receive and how they can input to planning their relative’s care.

Only when a home achieves key standards within the Dementia Care Framework does it receive Four Seasons Accreditation for the quality of its dementia care.

To find out more about this fundamentally different approach to dementia care please visit carehomes.fshc.co.uk/dcf or email dementiacare@fshc.co.uk

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Havencourt-Care-Home-Stonehaven-FSHC-Reg-Winner-SNCA-2017

17 Jan 2018

Lavinia Rose from Havencourt Care Home in Stonehaven has been crowned the Regional Senior Nursing Care Assistant (SNCA) of the Year for Scotland, Wales, South West England and Bristolin the Four Seasons Health Care Awards 2017 and is through to the national finals.

This year over 700 people were nominated for awards by care home residents, colleagues and visitors. All entries have been of a very high standard making the judging process a difficult one. However, a winner had to be chosen and the nomination for Lavinia demonstrated how shecontinues to make a difference and provide special resident experiences on a daily basis.

During the judging process for the Regional Senior Nursing Care Assistant of the Year, the panel was looking at a number of different factors including how the overall winner has supported the Registered Nurses in their home to meet a range of clinical needs to enhance their residents’ experiences.

Lavinia’s nomination read: “Lavinia commenced her 12 week Senior Nursing Care Assistant program in January of this year. She had fully completed it by 4th March. She then commenced her SVQ level 3 in May with full completion by September. Lavinia has demonstrated real commitment towards self improvement and has also put herself through a team leader course to better support her care team. On shift Lavinia is very well liked. She takes feedback on board and continues to seek knowledge and know how from the trained members of the team. She always puts the delivery of care at the forefront of discussions and decisions. We are very proud of the commitment and dedication Lavinia has shown this year to better support the home as a whole. Lavinia is always seen at her work with a smile on her face. Her main focus is always the well-being of her residents and when she is on shift, she works well in her team and is professional and approachable.

As the winner for the Scotland, Wales, South West England and Bristol, Lavinia is automatically through to the national Four Season’s Care Awards finals. She will meet a panel of judges for the last round of judging and will then join finalists from across the UK in Birmingham for a special event to celebrate their achievements and discover if they have won a national award.

Sylvia Nicoll, Regional Manager for Four Seasons Health Care for Grampian, said: “I have known Lavinia since she was first employed with the company as a care assistant and have observed her development into a valued member of the team at Havencourt. Not being a UK resident from birth has made the challenge greater for Lavinia as English was not her first language. Lavinia developed her English language skills along with completing her SVQ. The residents comment on how caring she is and that she is always smiling. Well done Lavinia!”

John Kirk, Managing Director for Four Seasons Health Care in Scotland, Wales, South West England and Bristol, said: “Lavinia is someone who looks at all obstacles and challenges with a smile on her face as she knows it will only be a matter of time before she overcomes them! Her dedication in improving her knowledge and qualifications goes to show that we have a team member who is always looking to learn and develop so that she can lead her team forward with the most up to date best practice and methods. This leads to a team who are well lead and this was recently reflected in the Grades for the home being increased to “Very Good” by the Care Inspectorate. ”

The Care Awards were open to employees from all Four Seasons homes across the UK and central team members to celebrate their commitment in the delivery of high-quality services to all the residents cared for in more than 260 locations.

The 14 categories have been created to recognise excellence in a variety of roles across the organisation ranging from ‘Carer/Support Worker of the Year’ to ‘Personal Activities Lead Champion’. We also wanted to recognise the hard the dedication and commitment from our residents, their relatives and volunteers.

Tim Hammond, CEO of Four Seasons Health Care said: “Our Annual Care Awards are such a special occasion. It is our event where we stop and recognise and celebrate our colleagues who go the extra mile to ensure those living with us have the very best experience.

"The quality of the nominations this year have been outstanding – and I know it has been a difficult process for our Regional Managers and Managing Directors to select our Regional Winners. I congratulate them and look forward to seeing them all at our Annual Care Awards ceremony in February.”

Hillside-Lodge-Care-Home-Berwick-upon-Tweed-71st-Wedding-Anniversary-Jan-2018

17 Jan 2018

‘The greatest thing you’ll ever learn is just to love, and be loved in return’ is a line from a song by Nat King Cole.

However, a song lyric has never seemed more poignant as two residents from Hillside Lodge Care Home in Berwick-upon-Tweed celebrated their 71st Wedding Anniversary.

Vanessa Pepper, Home Manager, said: “John and Vivien are such a lovely couple, and are as much in love now as the first day they met. I’m glad we were able to surprise them and provide them with a special experience to mark this occasion. Providing them with lovely memories that they’ll never forget. They even got a card from the Queen. Everyone at Hillside Lodge wishes them a happy anniversary, and toasts to many more years to come.”

Congratulations John and Vivien on your special day!

Maple-Lodge-Care-Home-Sunderland-Christmas-roundup-Dec-2017

16 Jan 2018

Residents, relatives and the care team all enjoyed a range of activities over the festive period at Maple Lodge Care Home in Sunderland.

Some of their highlights included; Southwick Community School and Willowfields Primary School putting on a carol concert for everyone at the home, the Maple Lodge Christmas party, sensory activities and even some fun feeding the local horses.

Anthony Duggan, Home Manager, said: “Christmas is always a lovely time of year, but for us here at Maple Lodge we like to make every day special for the residents. We provide them with lots of activities that stimulate them both physically and mentally. It’s always great to see smiles on their faces.”

Are you looking for a care home in Sunderland? Maple Lodge Care Home offers support for all types of care including residential care, dementia care, nursing care, respite care, end of life/palliative care and intermediate care.

Dounemount-Care-Home-Macduff-Food-Bank-Jan-2018

16 Jan 2018

Residents, relatives and the care team at Dounemount Care Home in Macduff wanted to give something back to their local community, so decided to create 4 food hampers and deliver them to their local Food Bank.

Rae Paterson, Home Manager said: “Dounemount is very much part of the local community and it was lovley to see everyone coming together and donating for this very worthy charity, Our community have always been supportive to us as a home and we felt this was a good way to give something back.”

Are you looking for a care home in Macduff? Dounemount Care Home offers support for all types of care including residential care, nursing care, respite care, end of life/palliative care and specialist care.

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