Two members of the team at Clandeboye Care Home in Bangor have been commended for their caring nature and dedication to residents.
Annie Joy Kamlian, Deputy Home Manager and Tony Swift Domestic Assistant were presented with their Recognition of Care and Kindness (ROCK) award by Regional Manager Alana Irvine.
Both Annie and Tony were nominated by relatives of their residents. Their nominations read:
“Annie Joy livers up to her name! She cared for my 96 year old mother with dedication, compassion and care. AJ is infinitely cheerful, respectful, professional and also has a wonderful and appropriate sense of humour. I never had a doubt that AJ and her team always had my mother's best interests at heart. Under AJ's care I was confident in her safety and well-being. AJ nursed my mother until her peaceful and dignified death. AJ's warmth and kindly concern were a real consolation to myself and my family through what was a truly difficult time. Please ensure that this wonderful member of staff is recognised for her qualities.” – Mr Shiels
“Tony is unfailingly cheerful. He knows the names of all the residents and interacts with them at all times. He chats and waves as he makes his way around the home. Never seems to stop working but always with a smile. My Mother is a wanderer and he is so kind to her and makes her laugh. I believe he deserves recognition for his qualities, the home would be a poorer place without him.” – Ms McClean
Alana Irvine, Regional Manager for Strangford Lough and South East, said: “The awards for Tony and Annie are very well deserved. It’s always nice to hear positive feedback from relatives as it shows we’re putting the needs to their loved ones first. Well done Annie and Tony, keep up the fantastic work.”
A ROCK award is a nationwide honour that specifically highlights the impact a Four Season Health Care employee has made on the lives of people living in one of their care homes. Team members are nominated for an award by residents, their relatives or friends, who have witnessed or experienced team members demonstrating excellent standards of care and kindness in their role.
Date published: 15 September 2017