Elizabeth Fleming Care Home in Hetton-le-Hole has been awarded a place in the ‘Top 20 Recommended Care Homes’ in North East England by Carehome.co.uk.
The prestigious awards highlights the most recommended care homes in each region of the United Kingdom and are based on thousands of reviews and recommendations received from residents, family and friends.
A recent piece of feedback for Elizabeth Fleming came from the daughter of a resident. She wrote: “Every time we visit, we are always greeted with a warm caring smile. My dad has dementia and every member of staff are fantastic with him. He has extreme mood swings and they cope with every mood he goes through. He also likes a bit of banter which, again, is completely accepted and a joke to him. Brilliant home fantastic staff. Very, very impressed. How likely would you be to recommend Elizabeth Fleming Care Home? Extremely Likely”
She also rated the overall rating as 5 out of 5 and all of the services and facilities as excellent.
Lorraine Woods, Home Manager, said: “I’m delighted that Elizabeth Fleming has received this award. To be named one of the ‘Top 20 Recommended Homes’ in North East England is a fantastic achievement. It’s great to see the feedback we’ve received in the home has been mirrored on a regional scale. I am very pleased with all of the reviews as it clearly shows that we’re doing all we can to make a difference to the lives of people in our care. Well done team Elizabeth Fleming.”
Marjorie Condacos, Managing Director for Four Seasons Health Care in the North East of England, said: “I’m delighted that Elizabeth Fleming has received this award, it goes to show that everyone works hard to make a difference to the lives of the people in their care. The reviews on carehome.co.uk are brilliant.”
If you’d like to see what people are saying about our homes visit www.carehome.co.uk
Date published: 11 March 2018