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Fernwood Court Team commended for their care and kindness

Congratulations go to the team at Fernwood Court Care Home in Walsall, after being commended for their care and kindness.

Kim-Marie Donaghy, Home Manger, presented the team with two Recognition of Care and Kindness (ROCK) awards. One of the nominations from a resident’s relative said: “All the team show immense kindness, compassion and patience to the residents. Nothing is too much trouble, and their sense of humour and cheerfulness is infectious. The whole team always find time to chat with the residents, and they show a deep understanding of the needs of dementia sufferers, and how to get the best from them. We are very pleased with the care mum receives, and grateful the wonderful staff.”

Kim-Marie-Donaghy said: “I’m very proud of the team here, they regularly go the extra mile to make a difference to the residents they care for. These two awards show that every member of the team in the home cares for the residents that live here. Well done everyone! These awards are very well deserved.”

A ROCK award is a nationwide honour that specifically highlights the impact a Four Season Health Care employee has made on the lives of people living in one of their care homes. An internal prize, staff are nominated for an award by either residents, their relatives or friends, who have witnessed or experienced staff members demonstrating excellent standards of care and kindness in their role.

Are you looking for a care home in Leven? Earlsferry Care Home offers support for all types of care including residential care, dementia care, nursing care, respite care and end of life/palliative care.

Date published: 15 September 2017

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