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Ty Hafod team commended for care and kindness

Congratulations go to the team at Ty Hafod Care Home in Capel Llanillterne, after being commended for their care and kindness.

Sally North, Complaints Manager, presented the team with their Recognition of Care and Kindness (ROCK) award at the home.

Teresa Handford, said: “I’m very proud of the team here, they regularly go the extra mile to make a difference to the residents they care for. This award shows that every member of the team in the home cares for the residents that live here. Well done everyone! This award is very well deserved.”

Sally commented “It was clear from my conversations with the team there, the residents and their relatives that they consider themselves to be one big family and Ty Hafod is clearly a home to be very proud of.”

After the presentation, everyone enjoyed themselves with a slice of cake.

A ROCK award is a nationwide honour that specifically highlights the impact a Four Season Health Care employee has made on the lives of people living in one of their care homes. An internal prize, staff are nominated for an award by either residents, their relatives or friends, who have witnessed or experienced staff members demonstrating excellent standards of care and kindness in their role.

Are you looking for a care home in Capel Llanillterne? Ty Hafod Care Home offers support for all types of care including residential care, nursing care, specialist care and end of life/palliative care.

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