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Chestnut Lodge Care Home awarded in ‘Top 20 Recommended Homes’ at the carehome.co.uk awards.

Chestnut Lodge Care Home awarded in ‘Top 20 Recommended Homes’ at the carehome.co.uk awards.

 Ten of Four Season Health Cares Northern Ireland care homes were named in the ‘Top 20 Recommended Homes’ at this years www.carehome.co.uk awards.

 The prestigious awards highlight the most recommended care homes in each region of the UK and are based on over 120,000 reviews and recommendations received from care home residents as well as their family and friends.

 The homes that received the award are as follows:

 

 Reviews about the ten different homes can be found on www.carehome.co.uk. The reviews look at all aspects of the service received by residents including the level of care and support, activities, safety and security and quality of food and drink.

 Ronnie T, the husband of a resident at Chestnut Lodge, said through a review: “My wife is a resident in this care home where all the staff, including management, nurses, carers, kitchen and housekeeping treat her and all the residents, with respect, patience and genuine concern for their needs. On my frequent visits to my wife, everyone makes me feel very welcome and talks to me about her welfare and care needs. I have great respect for the dedicated and vocational way management and all the staff help to provide this very important care service. Before admission, our social worker told me not to judge Chestnut Lodge by the older building but by the quality of care provided. The care is exceptional and the comfort, facilities and cleanliness are all excellent.”

 Carol Cousins, Managing Director of Four Seasons Health Care said:

 “We are absolutely delighted to have received ‘Top 20 Recommended Homes’ awards for ten of our care homes in Northern Ireland. It's a fantastic achievement and particularly pleasing as the positive review feedback on carehome.co.uk closely mirrors the responses we collect internally via our Quality of Life Programme.

 “Our aim at Four Seasons Health Care is to make our homes a genuine home from home for the people who live with us. We make every effort to get to know our residents individually, taking account of their likes and dislikes and understanding their wants and wishes to make sure their care is personalised to them and their well-being. The carehome.co.uk awards are fantastic recognition that we are getting this right and really making a positive difference to the lives of our residents and their families too.”

 

Date published: 28 March 2019


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