Congratulations to the team at Grove House Care Home who have received a ‘Good’ rating from the Care Quality Commission (CQC) following a recent inspection.
Inspectors spoke with family members to gain feedback which included appreciation for how the team at the home cares for and engages with residents; "My relative is safe with the staff, the care is exceptional, they genuinely care.”
The CQC reported that they had observed there to be a “Helpful, caring and attentive culture amongst staff at the home who were familiar with the people they were supporting and had a good rapport with them.”
Home Manager, Laura Parker, said: "Our residents’ health and happiness means the world to us and this achievement is thanks to the whole team’s hard work and dedication."
Grove House Care Home is located in Prenton, Birkenhead and provides residential care, nursing care, nursing dementia care, residential dementia care, palliative care, respite care, intermediate care, and support for learning disabilities and mental health well-being.
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