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Howdon Care Centre praised by national inspectors

Congratulations to the team at Howdon Care Centre who have received a ‘Good’ rating from the Care Quality Commission (CQC) following their most recent inspection.

The home was praised for its person-centred care and rated ‘Good’ in every inspection category; Safe, Effective, Caring, Responsive and Well-Led.

The CQC reported that: “Staff had time to speak with people and spend time with them which helped promote their wellbeing.” The report also noted that: “People's social needs were met and they were engaged in activities based on their hobbies, interests and needs.”

Residents and their relatives told the CQC that they felt the home was safe, saying: “The staff are lovely, they are all good and kind", and “I don't have any worries here, they are very friendly."

The team at the home was also praised for supporting residents to express their views and be involved in making decisions about their care.

Home Manager, Tracy Dixon, said: “We are so proud of this achievement and the entire team’s commitment and dedication. Everything we do is all about providing great care and putting our residents’ health and happiness first."

Howdon Care Centre is located in Wallsend, Newcastle upon Tyne and provides residential carenursing careresidential dementia carepalliative care and respite care.

 

 

 

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