Everyone at Arches Care Home in Belfast was thrilled and proud last week when Housekeeper Pam Allen was named the 2019 Values Champion at the national Four Seasons Care Awards in Birmingham.
An extract from her nomination read:
"Pam lives and breathes Four Seasons Health Care values. She is a dedicated colleague and gives her all every shift she works. With her quiet professional manner Pam works away while influencing other colleagues with her work ethic and positivity. She has also helped out in other homes and has been instrumental in changing colleagues' attitudes and work performance."
Presenting the award, Daniel Roberts-Green, Head of Learning & Development said:
"From the moment we started to discuss Pam's role and the environment she has helped to create, it was clear that she epitomises Four Seasons' four values of Making a Difference, and being Trusted, Respectful and Caring. Pam plays a critical role in ensuring that normal, everyday life continues for every resident after they move in with us.
"Each resident is part of her wider family, sharing spaces that she personally helped to create and decorate. Pam's 'house', as she refers to it, really is a home for every resident living there."
Congratulations Pam on a wonderful achievement and well-deserved recognition from everyone at Four Seasons.
Date published: 25 June 2019
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