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Care Awards 2019

Care Awards 2019 - Congratulations to Our Amazing Winners! 

Our Annual Care Awards celebrate our colleagues who go the extra mile to create homes that are happy places to live and work.

The Awards give recognition to those in the company who are passionate and committed to providing special experiences for residents every day while living by our values of Respectful, Trusted, Caring and Making a Difference.

The nominations this year, which numbered over 1,300, spanned 15 award categories created to recognise excellence in a variety of roles across the organisation.

A fantastic evening was had during this year’s event which took place on Wednesday night in Birmingham. Here are our 2019 Care Awards winners:

Carer/ Support Worker of the Year

This award recognises the vital role of the Care Assistant or Support Worker in ensuring the care experience of residents is a positive one. The winner shows how they understand what is important to individual residents and strive to personalise care delivery.

Doris Murray from Comber Care Home

Senior Carer of the Year

This award recognises the hard work and dedication of a Senior Carer who takes charge of a unit/home when required. As well as ensuring a resident’s care needs are met, their wants and wishes fulfilled, this person should also be able to demonstrate how they lead their team and encourage them to Make a Difference.

Jane Vickers from Park House Care Home (Wellingborough)


CHAP/Senior Nursing Care Assistant of the Year

This role reflects the changing care needs of residents and has provided our most promising Carers with the opportunity to develop their skills and career with us. The winner of this award will have embraced the role, supporting the Registered Nurses in their home to meet a range of clinical needs to enhance the resident experience.

Bailey Thompson from Oak Tree Care Home


Registered Nurse of the Year

This award recognises a Registered Nurse who has gone above and beyond the call of duty, to make a difference to the daily experience of those in their care. In addition to clinical and managerial qualities, the winner will demonstrate a high level of dedication to the people they care for.

Linda Brown from Cumbernauld Care Home


Dementia Care Champion

This award recognises an individual who has championed the values of our approach to dementia care. The winner will be able to demonstrate a passion for dementia care and how they have gone the extra mile to make a difference to the lives of residents living in our homes with dementia.

Richard White from Cedar Court Care Home


Specialist Services Champion

This award recognises the diverse range of services many Four Seasons’ homes provide (enduring mental health, learning disabilities, intermediate care, end of life care). The award will be presented to an individual who has championed and developed these services, whilst demonstrating their dedication to, and advocacy for, the people they care for.

Esther Bathgate from Gilmerton Care Home & Neurodisability Care Centre


Support Team Member of the Year

This award recognises the contribution made by our many support services to the experience of care within our homes. As such, this award is open to anyone in a supporting role within a care home, from teams such as housekeeping, catering, maintenance, and administration.

The winner will have to evidence a high level of support to colleagues, residents and families through their everyday tasks, alongside their commitment to development and their attitude to Making a Difference.

Karen Kennedy from Stobhill Care Home


Deputy Home Manager of the Year

This award recognises the outstanding work and continued commitment of a Deputy Home Manager, who has assisted in the day to day running of the care home. As well as ensuring residents have a positive experience of care and their needs are well met, the winner will demonstrate how they support the Home Manager and help them lead the team at the home.

Laura Ferguson from Domnall Intermediate Care Centre


Registered Home Manager of the Year

This award will be presented to a Registered Care Home Manager who demonstrates exceptional skills in the complex business of managing a care home. Alongside leadership skills to develop their team, the winner of this award will have embraced initiatives such as Quality of Life, Dementia Care Framework, Me and My Care and CHESS, as well as ensuring consistently good care to meet the changing needs of residents whilst delivering resident and family satisfaction.

Laura Tindle from Howdon Care Centre


Our Values Champion

Our Values show how we approach our work at Four Seasons - we know what we do is important so we work together to bring a little joy to everyday experiences, whilst striving to always be Respectful, Trusted, Caring and Making A Difference. The winner of this award will be an individual who consistently lives by these values on a daily basis.

Pam Allen from Arches Care Home

Regional Manager of the Year

This award will recognise the Regional Manager who has gone the extra mile to support all colleagues working within the homes in their region. The winner will demonstrate exceptional leadership skills and the ability to balance the day to day priorities of this role. Embracing initiatives such as Quality of Life, Dementia Care Framework, Me and My Care and CHESS, this person will have supported their homes to achieve the company’s strategic priorities whilst effectively managing external stakeholders and having the experience of residents as their focus.

Jayne Clark, Lincolnshire & Humber


Volunteer of the Year

The contribution that volunteers make to the lives of those living with us cannot be underestimated. To recognise this contribution, this award will be presented to an individual who freely gives their time to make a difference to others. Judges will be looking for someone whose energy has a positive impact on the lives of the residents in one of our homes. Their caring approach will bring a little joy to everyday experiences.

Moyra Arnison from Blackwell Vale Care Home


Central Support Team Champion

Behind the scenes of any care home is a team of people providing support across a range of functions, including Resident Experience, Finance, IT, Recruitment, HR, Procurement, Risk Management, Dementia care, Estates, Health & Safety, Administration, Training, Business Development and Marketing. This award recognises the important contribution these individuals make on a day to day basis to help ensure the smooth running of our homes and a positive experience for our residents.

Deepak Luckhun Resident Experience Specialist Manager

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