Four Seasons Health Care | Our people

As a leading specialist provider of residential and nursing care homes, we take responsibility at every level for the safety and quality of the care we provide.

We draw on our people's experience, training, and knowledge across the board to improve standards and our residents' experience.

Tim Hammond, Chief Executive

A photograph of Tim Hammond

Since May 2014, Tim has been Chief Executive at Four Seasons Health Care, the UK's leading care home provider. He is also a director of Care England, the care providers' association. Previously, Tim was Chief Executive of Elior UK, which runs around 700 restaurants and cafes, Managing Director of Barchester Healthcare and Managing Director of TGI Fridays UK.

Tim was recently a trustee of Age UK for eight years, and was a member of the Malnutrition Taskforce, an independent group of experts across health, social care and local government, united to address the problem of avoidable and preventable malnutrition in older people.

Tim has also worked in a variety of other roles at Whitbread, McKinsey and Unilever including Chairman of Lever Egypt and Senior Vice President of Laundry Care Europe. He holds a degree in Mathematics from Oxford University.

Claire Royston, Group Medical Director

A photograph of Claire Royston

Dr. Claire Royston (MB ChB MSc FRCPsych), qualified at the University of Manchester and registered as a Specialist in General Adult and Old Age Psychiatry in 1997. She was made a Fellow of the Royal College of Psychiatrists in 2005 and was Vice President of the Royal Society of Medicine between 2004 and 2006.

Dr Royston has held a number of senior level positions including Lead Psychiatrist for Mental Health Act Commission, Medical Member and Trainer for the First Tier Tribunal Service, Mental Health.

Ben Taberner, Chief Financial Officer

A photograph of Ben Taberner

Ben was appointed CFO in March 2010, having joined the Four Seasons Health Care group in 2003 as Group Financial Accountant with responsibility for the group consolidation, statutory and investor reporting and management of the group's debt-related responsibilities. Prior to joining the group, he was an assurance senior manager at KPMG.

Neil Bodfish, Finance Director

A photograph of Neil Bodfish

Neil joined the Company in 2015, as Finance Director, and has taken a lead role in driving through the strategic initiatives that underpin the turnaround plan for the Company. He has a background in complex multi-site operations and has held senior financial positions at Phones4u, Capita and Shop Direct Group. Neil is a Chartered Management Accountant and has an M.Sc. in Logistics from Cranfield Business School.

Louise Cherry, People Director

A photograph of Louise Cherry

Louise came to Four Seasons in October 2013, as Head of HR, from Allied Healthcare, bringing with her 8 years of experience within a large, multi-site organisation. In June 2015, Louise was appointed to the role of Four Seasons’ People Director. Louise’s focuses include change and transformation, organisational design and effectiveness, employee engagement, talent acquisition & management, and leadership development. Louise is people and process driven and, with over 25 years in the field, she has a wealth of experience and valuable insight.

Paul Hayes - Commissioning Operations Director

A photograph of Paul Hayes

Paul started working in the care industry at age 16 as a care assistant in a nursing home. Throughout his career Paul has always worked with older people, people with learning disabilities and people with mental health needs, including working for local authority social services and as a care home manager. For the last 6 years, Paul worked at Barchester Healthcare, initially as Director of Strategy and Operational Development, and for the last 2 years as Managing Director of the specialist learning disability and mental health division.

Paul joined Four Seasons in 2014 and is responsible for commissioning, operations and the commercial directorate. Paul also leads on national relationships and public affairs with government and the NHS, and relationship management for senior stakeholders across the UK. Paul is an MBA graduate and has studied global health care management at Harvard Business School.

Charlotte Oppong-Agyare - Sales and Marketing Director

A photograph of Charlotte Oppong-Agyare

Joining Four Seasons in 2014, Charlotte brings a wealth of experience in healthcare marketing. Previous roles ranging from product manager for a medical device, brand manager for Anadin analgesics and business development in a private hospital, have always ensured the customer was at the heart of any activity. For the last 10 years, Charlotte headed up the Marketing and Communications team at Barchester Healthcare.

Amanda Cunningham - Care Services Director

A photograph of Amanda Cunningham

Amanda has over 30 years’ experience in the care sector. She was promoted to Care Services Director in February 2017.

Amanda worked for Four Seasons Health Care as a Home Manager, from 1999 – 2006 where she gained her valuable platform of knowledge and front line experience. Amanda returned to Four Seasons Health Care in 2011 as a Home Manager, then Regional Manager, and progressed to the role of Managing Director in July 2014.

As Care Services Director, Amanda is responsible for health and safety, quality assurance including care quality, risk surveillance and management, corporate risk register, risk reporting, complaints management and data protection.

Amanda has varied senior management experience in the elderly sector and in dementia & specialist services. Her skills include strong leadership, deadline management, achieving targets and exceeding budgets, and an awareness of crisis management.