Welcome to Pelton Grange Care Home
You'll find Pelton Grange Care Home in the village of Pelton, near Chester-le-Street, County Durham. Here our team of dedicated registered nurses, senior carers and care assistants provides excellent care around the clock.
We offer different levels of care to suit a range of needs - from residential and palliative to shorter-term and intermediate care, as well as respite care.
Our purpose-built care home is in the heart of the village, close to shops and other amenities. You can easily get here by road, and we have good car parking for visitors.
Around the property are beautiful gardens and easy-to-access patio areas. Inside, there are communal sitting and dining areas, and a portable payphone people can take to quiet areas so they can make or take calls in private.
All bedrooms have TVs and great personal-safety systems. We love residents to personalise these spaces to make them more familiar and homely.
Life at Pelton Grange Care Home
Pelton Grange's dedicated activity coordinator makes sure each person living here has something stimulating and enjoyable to look forward to.
Our programme includes bingo, play your cards right, singing, and other social diversions and entertainment.
Residents also enjoy visits from Beamish Museum staff who bring objects for reminiscence discussions.
On two occasions have had to use services of care home. On both occasions I have found level of care and commitment of all staff including cleaners to be of a very high standard. And would have no concerns recommending this home for the standard of care given.
I have been staying at Pelton Grange, the staff are friendly. I have never been in a care home before but have found it to be above my expectations.
Highly recommended. First class service all round. Very pleased. Some of the carers could be nominated for an employee award, so compassionate and caring.
My husband has been a resident in this home for six months, six weeks in a contract bed. The staff are excellent, kind, caring and efficient, second to none. I have found this six months emotionally difficult but I have received the same support. It is a family home, they helped us celebrate fifty five years of marriage. My daughter and myself have written to the chairman of Four-Seasons expressing our delight at the high standard of care.
I would recommend this care home to anyone looking for respite/permanent care for a member of their family. I have stayed at Pelton Grange twice for respite and found the home friendly, staff could not be more helpful, could not find a fault.
3 week stay, I have been treated really well.
Home was highly recommended, already had a relation in the home. My mam came for two weeks respite, went home and after 9 days wanted to move into home, she is so happy here.
High standard of care and would recommend Pelton Grange Care Home to all my friends and family. The staff are warm and friendly and the care level is outstanding.
These comments are based on 2 visits. The staff seems to be very caring and friendly. My Uncle seems to be treated with respect, his room is clean and adequate. En suite facilities would be a good improvement.
The home has a very friendly atmosphere, you feel welcome when you enter the premises. The rooms are comfortable and the girls very helpful.
Types of care
This is for those who may need some help with daily activities such as eating, washing,...
Respite care, or short-stay care, means someone can stay at Pelton Grange Care Home...
Also known as "step-up, step-down", or rehabilitation care, intermediate care offers an alternative...
Facilities & services
Making care special is at the heart of Pelton Grange Care Home in Chester-le-Street. Our philosophy starts with getting to know each person as an individual and understanding what they need.
- All single rooms
- On site hairdressing
- TV lounge
- Landscaped gardens
30 Mar 2017
On Monday 27th March 2017 Four Seasons scooped the ‘Flu Fighter Social Care Award’ at the prestigious Flu Fighter awards.
The Flu Fighter award celebrate the great achievements of flu teams and organisations who promote the importance of flu vaccinations to everyone in their organisation.
Four Seasons was shortlisted for the ‘Social Care Award’ after being nominated following the success of the internal Flu and You campaign. Before being presented with the award, Daniel Mortimer, Chief Executive for NHS Employers said: “Four Seasons Heath Care launched its campaign with the goal of reducing the occurrence of flu in its colleagues. They created leaflets and flu packs that provided details about the importance of the flu vaccination and how to get vaccinated. This worked really well and they had an extra 1,600 colleagues vaccinated, which increased uptake by 22% this season. Well done.”
13 Feb 2017
Pelton Grange Care Home in Chester-le-Street, Brockwell Court Care Home in Consett and Hollie Hill Care Home in Stanley all have 14 beds which North Durham Clinical Commissioning Group can use to help provide intermediate care to people in the local community.
The reason for providing intermediate care in the North Durham area is to support individuals who have experienced an acute illness or trauma and following hospital treatment have been identified for further therapy that will enable a safe return to their own home.
Not sure if intermediate care is suitable for you or someone you know? Take a look at the below case study which explains the service we provide.
A lady who had been admitted to hospital following a fall at home came and used the intermediate care service at Hollie Hill Care Home in Stanley. She required rehabilitation therapy and active support to enable her to manage her medication. Within two weeks she was helping the team at the home wash dishes and was making cups of tea for other residents. Since returning home, she stays in regular contact with the service and has recently become a volunteer, giving peer support to those on the intermediate care service and working with the activities team to organise special experiences for those in the home.
Intermediate care is only a short term option to help get people out of hospital, but back on their feet before they return home.
Pelton Grange, Brockwell Court and Hollie Hill receive between 6-10 admissions per month for their intermediate care service. The average stay for these admissions is between 25-35 days. After being treated by our intermediate care teams most people return to their own homes.
More information about the intermediate care service that we provide can be found on our website.
10 Nov 2016
Sandra Brown, Regional Manager for Durham has been crowned Regional Manager of the Year for the North East of England, South West and Bristol in the Four Seasons Health Care Awards 2016 and is through to the national finals.
These are the 1st Four Season’s Care Awards and this year over 700 people were nominated for awards by care home residents, colleagues and visitors. All entries have been of a very high standard making the judging process a difficult one. However, a winner had to be chosen and the nomination for Sandra demonstrated how she continues to make a difference and provide special resident experiences on a daily basis.
During the judging process for the Regional Manager of the Year award, the panel was looking at a number of different factors including the individual demonstrating exceptional leadership skills and the ability to prioritise the day to day challenges of the role. This individual has supported their homes and helped them to achieve the company’s strategic priorities whilst managing external stakeholders and keeping special resident experiences at the centre of everything they do.
Sandra was nominated by a colleague. His nomination read: “Sandra’s ability to organise her time and focus has supported all the teams in her region to produce all the necessary documentation that is required ensuring that they are compliant. When things are tough, Sandra is always there to cheer us up and always makes the supportive call to give us necessary encouragement. She is very deserving of the Regional Manager of the Year accolade.”
As the winner for the North East of England, South West and Bristol, Sandra is automatically through to the national Four Season’s Care Awards finals. She will meet a panel of judges in for the last round of judging and will then join finalists from across the UK in Birmingham for a special event to celebrate their achievements and discover if they have won a national award.
Amanda Cunningham, Managing Director for Four Seasons Health Care in the North East of England, South West and Bristol, said: “Sandra is a very worthy winner of this award. She has all the necessary skills and runs a very tight ship ensuring that everyone in her region is compliant with regulations. Any issues are sorted quickly, and she’s always on hand to offer support to anyone who needs it. Congratulations Sandra!”
The Care Awards were open to employees from all Four Seasons homes across the UK and central team members to celebrate their commitment in the delivery of high-quality services to 14,000 residents cared for in more than 300 locations.
The 14 categories have been created to recognise excellence in a variety of roles across the organisation ranging from ‘Registered Nurse of the Year’ to ‘Care Home Manager of the Year’. We also wanted to recognise the hard the dedication and commitment from our residents, their relatives and volunteers.
Tim Hammond, CEO of Four Seasons Health Care said: “The award categories are all really important as we want to highlight the fantastic people we have working here in our organization. However, I believe it is important to acknowledge the special people who go above and beyond to help others in the community, and this is why our ‘Resident or Relative Contribution’ and ‘Volunteer of the Year’ awards are so important to us.
“I look forward to seeing all of our Regional winners at the National Finals in December.”
Contact our care home
If you'd like to arrange a visit to Pelton Grange Care Home in Chester-le-Street, or talk to us about our care options, please call, email, or fill in the contact form.
Care home manager: Les Burnett
Front Street, Pelton, Chester-le-Street, County Durham, DH2 1DD
0191 639 0357
0191 370 2580