Welcome to Shawcross Care Home

Here at Shawcross, on the outskirts of Ashton in Makerfield, we pride ourselves on our friendly, homely environment and our standards of care and equipment.

Our Dementia Care Framework Plaque

Our beautifully kept gardens surround both the general nursing and dementia units and we have a reminiscence area for all residents to enjoy. We also welcome regular visits from a hair stylist, a chiropodist and optician to help residents feel their best.

At Shawcross Care Home, residents are considered part of the family. We put their health and happiness at the heart of everything we do, and our dedicated team of nurses and carers actively encourage residents to take part in all decisions - contributing to everything from the way their rooms look to the therapies they receive.

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Life at Shawcross Care Home

A carer and a resident

I cannot recommend this care home highly enough. The care and attention that my mother receives from all of the staff is marvellous, and it made the decision that my mum was not capable of looking after herself any more was the right thing to do.
Every resident has their own room if they wish to have time to themselves, but most residents prefer to be in the lounge for the company .
The food is first rate-cannot be faulted, and there is a choice of dish.
All of the staff are so caring, it's lovely!

Ian Templeton, Son of Resident/Service User at Shawcross Care Home

My dad lived at Shawcross for the last six months of his life. I can only say that the staff at the home were absolutely magnificent. They got to know him and his interests and really went out of their way to make him happy. When he was poorly, they coaxed him to eat his favourite foods, making special dishes that he would like. They monitored and managed his very complex health care needs so well that initially despite the fact he was palliative, his overall health and well being improved. They supported him to go to church each week which was absolutely essential to my dad. When he was too poorly to attend, the priest or lay minister visited and ministered to him. At the end of his life, the staff were so caring and supportive, I could not have asked for anything more.

Cath Fairhurst, Daughter of Resident/Service User at Shawcross Care Home

My Grandma suffered a severe stroke and as a result cannot eat/drink/speak or hardly move and is bed ridden. All the staff give my grandma excellent care and often have her in stiches with laughter. I think my grandma is extremely happy here. We'd all lover her to be at home but the care needed means that is not possible, because of this I don't think any of the family would want her to be anywhere other than here. I cant speak highly enough of the staff and the rooms are excellent.

Eamonn McGoldrick, Grandson of Resident/Service User at Shawcross Care Home

This care home really impressed me as soon as I walked in, to check it out as a place for my mum to live in. The building is modern, light and brightly decorated. The rooms are large, with big windows, some of them with lovely views. Wide corridors facilitate movement around , the rooms are also en-suite. Refurbishment is taking place on some rooms and the standard of this work is very good and well organised. The home is well managed and the staff are very caring and gentle. Dignity is high on the agenda and the atmosphere is very happy. I would recommend to anybody.

Sandra Cale, Daughter of Resident/Service User at Shawcross Care Home

My mum is very shy, quiet and finds mixing and socialising very difficult. When she came into Shawcross, I was feeling nervous about her settling in. I thought it would take at least 1-2 weeks - after 2 days she has settled and said how much she liked the home. Mum has various health problems - but the team on the EMI unit have been brilliant, well done team :)

Adrienne Cunliffe, Daughter of Resident/Service User at Shawcross Care Home

From entering Shawcross Care Home my mum has been treated with excellent care. She has been treated with dignity and could not fault the staff at all. They are all very professional and very caring. We feel her quality of life is greatly improved now.

Eliza Abrahams, Son of Resident/Service User at Shawcross Care Home

First visit to assess the suitability of the facilities was a pleasant experience with an informative and open approach by the staff nurse who showed us around. We got the impression of an open and caring atmosphere that was echoed by the few residents we talked to within the communal lounge. It was clearly a warm and caring atmosphere that was endorsed by other staff and residents. After a month and the final stages of my father's life, I remain impressed by the care and attention that has been paid to him at all times with considerate attention to his individual needs, his dignity and his personal wishes. As a family we could not have asked for more at this sad time.

Ron McCormick, Son of Resident/Service User at Shawcross Care Home

My first impression was very positive. I arrived unannounced and was welcomed warmly. The atmosphere was friendly, the carers busy feeding residents but chatting to them whilst doing so. This first impression has been reinforced over the 2 years I've been visiting. Staff interaction is very good, always willing to help each other and always willing to help visitors. The home is currently being overhauled with minimum disruption and although workmen are constantly in and out , the home still looks clean. Organisation seems very good and relatives meetings most helpful.

Ann Morrall, Daughter of Resident/Service User at Shawcross Care Home

Types of care

Residential care

This is for those who may need some help with daily activities such as eating, washing,...

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Dementia care

People living with dementia have different needs, so either a residential or nursing care home...

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Nursing care

Someone may need nursing care if they have a certain physical condition or difficulties. This...

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Respite care

Respite care, or short-stay care, means someone can stay at Shawcross Care Home whether they...

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Facilities & services

Making care special is at the heart of Shawcross Care Home in Wigan. Our philosophy starts with getting to know each person as an individual and understanding what they need.

  • All ensuite
  • All single rooms
  • On site hairdressing
  • Quiet lounge
  • TV lounge
  • Lifts
  • Landscaped gardens
  • Patio
  • Sensory gardens
  • Wi-fi

Our news

intermediate care HSJ guides

24 Apr 2017

As delayed transfers of care remain at record highs, how can we reduce unnecessary hospital stays for older people? That was the key question at an HSJ event held in association with Four Seasons Health Care.

The roundtable heard that the healthcare system often finds reasons not to deal with care home residents and looked at the success of an innovative collaboration between the NHS and care homes in Belfast.

With a collaborative approach between care homes and the NHS, older people are able to leave hospital and receive expert care, whilst assessing whether their long term future would be in their current home or a local care home. “The idea is that it would provide short term rehabilitation in conjunction with the two trusts in that area. The joint partnerships with the trusts I’ve worked with have just been amazing, and that’s what makes it work”, explained Janice Brown, Four Seasons’ regional manager for the Belfast and Newtownabbey area.

In addition to the improvements from a collaborative solution, South Eastern Health and Social Care Trust reported that the joint partnership approach of providing a bed in a care home reduced their yearly cost by more than half.

You can read further thoughts and insights from the HSJ Roundtable, in association with Four Seasons Health Care, at HSJ Roundtable Guides


14 Oct 2016

Shawcross Care Home in Wigan is among the first to be accredited for a pioneering dementia care approach.

The care team at Shawcross Care Home is celebrating being among the first in the UK to be accredited for a new and radically different approach to dementia care.

The Dementia Care Framework is a unique step forward in the personalisation of care for people living with dementia. The care team uses exclusive purpose-designed technology to help build and continuously update a picture of each resident’s individual experience of their care and their physical, psychological and emotional wellbeing, so that their care can be adjusted to their changing needs.

The pioneering home is part of Four Seasons Health Care which spent two years developing and testing the new approach. The home hosted an accreditation party for care commissioners, other health and social care professionals, residents and relatives to introduce the Dementia Care Framework to them on Tuesday 27th September 2016. The local Mayor attended the event and took part in the dementia experience that the home were offering at the party.

Rachael Junge, Managing Director for Four Seasons Health Care in the North West, said: “This is next generation dementia care to make life better for the person with dementia and we are excited to be among the first homes to offer it. A vital part of the Framework is the bespoke support and training the team throughout the home receives with additional support and training for those, working within our dementia services. This goes beyond the practicalities of caring for someone with dementia and through simulation gives them a deeper understanding of what it is like to live with dementia.”

In addition to the support and training, there are three additional components to the Dementia Care Framework – personal care reviews, Resident and Family Charters.

At the heart of the Dementia Care Framework is a personal care review process which is continuously updated electronically by care staff to give a comprehensive and current picture of each resident. Thought to be the first of its type worldwide, it is based on 320 recognised standards, including NICE Guidelines (National Institute for Health and Care Excellence) and Alzheimer’s Society best practice guidance. It replaces paper-based audits that are slow and almost always behind the changing care needs of the person.

The resident and family charters were developed in consultation with residents, family members, health and social care professionals and care teams, taking account of over 400 comments. The resident charter sets out their rights, the standards of care they can expect and commitment to provide for their personal needs and preferences. The family charter, sets out the support that they can expect to receive and how they can input to planning their relative’s care.

Only when a home achieves key standards within the Dementia Care Framework does it receive Four Seasons Accreditation for the quality of its dementia care.

To find out more about this fundamentally different approach to dementia care please visit carehomes.fshc.co.uk/dcf or email dementiacare@fshc.co.uk


10 Jul 2016

Residents at Shawcross Care Home in Wigan have been celebrating a number of historic events with a variety of different activities in the home.

Peter McCarten, Home Manager, said: “The Lord Mayor of Wigan came and celebrated D Day with us here at the home. The residents really enjoyed speaking to the Mayor, a couple even tried on his Mayoral Chain of Office.

“The home also celebrated the Queen’s birthday in a sea of red, white and blue. Residents, their families, visitors and the team had a good old fashioned knees up in Her Majesty’s Honour. Some of the team dressed up as Land Girls and were supported by our very own Queen for the day.”

Would you like to work for Four Seasons? Take a look at our list of current vacancies available on our careers section of the website.

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Contact our care home

If you'd like to arrange a visit to Shawcross Care Home in Wigan, or talk to us about our care options, please call, email, or fill in the contact form.

Care home manager: Peter McCarten

Bolton Road, Ashton-in-makerfield, Wigan, WN4 8TU

01942 276628

01942 273209

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