Shawcross Care Home

I cannot recommend this care home highly enough. The care and attention that my mother receives from all of the staff is marvellous, and it made the decision that my mum was not capable of looking after herself any more was the right thing to do.
Every resident has their own room if they wish to have time to themselves, but most residents prefer to be in the lounge for the company .
The food is first rate-cannot be faulted, and there is a choice of dish.
All of the staff are so caring, it's lovely!

Ian Templeton, Son of Resident/Service User at Shawcross Care Home

My dad lived at Shawcross for the last six months of his life. I can only say that the staff at the home were absolutely magnificent. They got to know him and his interests and really went out of their way to make him happy. When he was poorly, they coaxed him to eat his favourite foods, making special dishes that he would like. They monitored and managed his very complex health care needs so well that initially despite the fact he was palliative, his overall health and well being improved. They supported him to go to church each week which was absolutely essential to my dad. When he was too poorly to attend, the priest or lay minister visited and ministered to him. At the end of his life, the staff were so caring and supportive, I could not have asked for anything more.

Cath Fairhurst, Daughter of Resident/Service User at Shawcross Care Home

My Grandma suffered a severe stroke and as a result cannot eat/drink/speak or hardly move and is bed ridden. All the staff give my grandma excellent care and often have her in stiches with laughter. I think my grandma is extremely happy here. We'd all lover her to be at home but the care needed means that is not possible, because of this I don't think any of the family would want her to be anywhere other than here. I cant speak highly enough of the staff and the rooms are excellent.

Eamonn McGoldrick, Grandson of Resident/Service User at Shawcross Care Home

This care home really impressed me as soon as I walked in, to check it out as a place for my mum to live in. The building is modern, light and brightly decorated. The rooms are large, with big windows, some of them with lovely views. Wide corridors facilitate movement around , the rooms are also en-suite. Refurbishment is taking place on some rooms and the standard of this work is very good and well organised. The home is well managed and the staff are very caring and gentle. Dignity is high on the agenda and the atmosphere is very happy. I would recommend to anybody.

Sandra Cale, Daughter of Resident/Service User at Shawcross Care Home

From entering Shawcross Care Home my mum has been treated with excellent care. She has been treated with dignity and could not fault the staff at all. They are all very professional and very caring. We feel her quality of life is greatly improved now.

Eliza Abrahams, Son of Resident/Service User at Shawcross Care Home

First visit to assess the suitability of the facilities was a pleasant experience with an informative and open approach by the staff nurse who showed us around. We got the impression of an open and caring atmosphere that was echoed by the few residents we talked to within the communal lounge. It was clearly a warm and caring atmosphere that was endorsed by other staff and residents. After a month and the final stages of my father's life, I remain impressed by the care and attention that has been paid to him at all times with considerate attention to his individual needs, his dignity and his personal wishes. As a family we could not have asked for more at this sad time.

Ron McCormick, Son of Resident/Service User at Shawcross Care Home

My first impression was very positive. I arrived unannounced and was welcomed warmly. The atmosphere was friendly, the carers busy feeding residents but chatting to them whilst doing so. This first impression has been reinforced over the 2 years I've been visiting. Staff interaction is very good, always willing to help each other and always willing to help visitors. The home is currently being overhauled with minimum disruption and although workmen are constantly in and out , the home still looks clean. Organisation seems very good and relatives meetings most helpful.

Ann Morrall, Daughter of Resident/Service User at Shawcross Care Home