Welcome to The Model Care Home

You'll find The Model in Ballymoney. We're one of County Antrim's most popular care homes, providing a high standard of residential and nursing care for elderly people. We also offer respite care to give home carers a much needed-break.

Set in a quiet residential area, our purpose-built property is renowned for its facilities, excellent staff, and high quality care.

Our well-equipped bedrooms are clean, comfortable and tastefully decorated. We have several communal areas around the home, and residents love our mature gardens.

At The Model Care Home, residents are considered part of the family. We put their health and happiness at the heart of everything we do, and our dedicated team of nurses and carers actively encourage residents to take part in all decisions - contributing to everything from the way their rooms look to the therapies they receive.

Contact our care home

Life at The Model Care Home

A carer and a resident

I feel at home when I visit my mother and feel confident that she is being well looked after, I wouldn't want her to be anywhere else.

Relative of resident

The manager will always spend time taking to you and will help you with any problems you have. I would recommend the home to anyone

Resident

Excellent communications on progress and condition. The staff are very friendly and my mum is content.

Relative of resident

I can walk in to the Home and feel comfortable. Everybody is always so friendly. It just feels like going to my mums house and I don't worry about going home.

Relative of resident

The food is very good and if there is nothing on the menu I like an alternative is always offered. There are snacks and drinks available whenever I want one.

Resident

I am always informed of any changes to my mothers care or condition. Its gives me great peace of mind to know she is well cared for

Relative of resident

The number and variety of activities provided by the home is excellent.

Relative of resident

I don't know how to thank you all enough for the wonderful way in which you cared for my Dad. You made him feel special and loved. You made him happy.

Relative of resident

Types of care

Residential care

This is for those who may need some help with daily activities such as eating, washing,...

Read more

Nursing care

Someone may need nursing care if they have a certain physical condition or difficulties. This...

Read more

Respite care

Respite care, or short-stay care, means someone can stay at The Model Care Home whether they...

Read more

End of life / palliative care

It's vital that everyone gets the right care and support at this important and sensitive time....

Read more

Specialist care

The Model Care Home also offers specialist help for adults and young people with different needs,...

Read more

Facilities & services

Making care special is at the heart of The Model Care Home in Ballymoney. Our philosophy starts with getting to know each person as an individual and understanding what they need.

  • On site hairdressing
  • Quiet lounge
  • TV lounge
  • Lifts
  • Landscaped gardens
  • Patio
  • Wi-fi

Our news

FSHC-TJ-Award-Success-Dec-2017

11 Dec 2017

Four Seasons Health Care picked up three accolades on Tuesday 5th December 2017 at the Training Journal (TJ) Awards. Winning three categories meant that Four Seasons Health Care led the way, as they were the only organisation to win in multiple categories.

Who were the winners?

The Dementia Care Framework won the ‘Best Change Management Programme’, which is a fantastic achievement and further highlights the positive impact this is having on the lives of people living in Four Seasons homes with dementia.

The Judges commented: “We recognise Four Health Care work in the field of dementia care as innovative and thorough in its approach, being both effective and transformative. It had a bold vision that was well executed in a challenging environment.”

The Care Home Nursing Journal (CNJ), Four Seasons’ very own internal publication to develop nurse knowledge and share best practice won its category of ‘Best Organisational Development Programme'.

The Judges commented: “The design of this intervention, which on the surface appears very simple, completely meets the needs of the organisation and has had significant impact. A particular strength was that Four Seasons Health Care decided to make these resources freely available to anyone, making the impact even greater and is improving healthcare outcomes in care homes everywhere.”

The CNJ is available to view on the Four Seasons website here.

Finally, Louise Morris the Care Home Assistant Practitioner (CHAP) Lead won the main award of the night and was crowned the ‘Learning and Development Professional of the Year’.

The Judges stated: “Louise has had a transformational impact, not only on the learning and development of staff at Four Seasons Health Care, but also on the well-being of residents. Through a review of an existing programme, Louise drove design and improvement which has had significant benefits through improved care, staff practice and confidence and commitment to their work and professional development.”

More information about the role of a CHAP is available on the Four Seasons website here.

Congratulations to everyone on this fantastic achievement!

FSHC-Care-Awards-Launch-2017

8 Dec 2017

Earlier this year we launched our Four Seasons Care Awards to celebrate and commend all of the hard work and dedication of the teams working to make a difference to the lives of those in their care.

Over 700 people were nominated by care home residents, colleagues and visitors in a number of categories. These have been whittled down via shortlisting and we’re pleased to announce our Regional Winners.

Scotland, Wales, South West England and Bristol

Carer/Support Worker – Sue Harbour Gove (Cumbrae Lodge Care Home)

Senior Care Assistant – Catherine Davies (Ty Gwynno Care Home)

Care Home Assistant Practitioner/Senior Nursing Care Assistant – Lavinia Rose (Havencourt Care Home)

Registered Nurse – Nim Manola (Kingsmead Care Home)

Dementia Care Champion – Louise Longmuir (Lammermuir Care Home)

Specialist Services Champion Kim Matthews (Campsie View Care Home)

Personal Activities Lead Champion – Nancy Canavan (Carrickstone House Care Home)

Support Team Member – David Mortiboys (Oaktree Care Home)

Deputy Home Manager Lee Gove (Cumbrae Lodge Care Home)

Registered Care Home Manager Rhona McGregor (Havencourt Care Home)

Resident or Relative Contribution – John Kelland (Ty Gwynno Care Home)

Volunteer of the Year Mary Ginter (Gotton Manor Care Home)

Our Values Champion – Monica turner (Carrickstone House Care Home)

Regional Manager of the Year – Anne-Marie McKeich (Lothian)

North East England

Carer/Support Worker Edwin Horn (Howdon Care Centre)

Senior Care Assistant Jean Thompson (Brockwell Court Care Home)

Care Home Assistant Practitioner/Senior Nursing Care Assistant Craig Lee (Astell Care Centre)

Registered Nurse – Megan Williams (South Park Care Home)

Dementia Care Champion – Glynis Toland (Northlea Court Care Home – South Quay Care Home)

Specialist Services Champion – Lisa Ramsey (Astell Care Centre)

Personal Activities Lead Champion – PAL Team - Janet Storey, Jade Richards and Dawn Parr (Howdon Care Centre)

Support Team Member – Julie Stonehouse (Dene Grange Care Home)

Deputy Home Manager Shanti Annapureddy (Hillside Lodge Care Home)

Registered Care Home Manager – Sharon Smith (Langley Park Care Home)

Resident or Relative Contribution – Ashley Wright (The Laurels Care Home)

Volunteer – Keith Atkinson (Rosemount Care Home)

Our Values Champion – Jo Loughans (Southfield Court Care Home)

Regional Manager – Kim Richardson (Sunderland and South Tyneside and Darlington)

North West England

Carer/Support Worker – Val Walton (Brimington Care Home)

Senior Care Assistant – Daniella Burns (Ashcroft Care Home)

Care Home Assistant Practitioner/Senior Nursing Care Assistant – Vicky Bird (Pennine Lodge Care Home)

Registered Nurse of the Year – Christine Bradley (The Vale Care Home)

Dementia Care Champion – Debra Davison (Highfield Hall Care Home)

Specialist Services Champion – Rachael Owens (Grove House Care Home)

Personal Activities Lead Champion Alison Richards (The Cedars and Larches Care Home)

Support Team Member – Moira Jones (NW Regional Support)

·Deputy Home Manager Nichola Birkett (Regency Care Home)

Registered Care Home Manager Helen Baston (Ashcroft Care Home)

Resident or Relative Contribution – Lynn Meadows (Bebington Care Home)

Volunteer – Jean Booth (Tall Oaks Care Home)

Our Values Champion – Melissa Johnson (Heywood Court Care Home)

Regional Manager – Catherine Smith (Derbyshire)

England East

Carer/Support Worker Graham Boardman (Beech House Care Home)

Senior Care Assistant Clare Illand (Pellon Care Centre)

Care Home Assistant Practitioner/Senior Nursing Care Assistant Sian Plant (Balmoral Care Home)

Registered Nurse – Alison Slater (Evedale Care Home)

Dementia Care Champion – Jessica Taylor (Layden Court Care Home)

Specialist Services Champion – Katy Davies (Churchfield Care Home)

Personal Activities Lead Champion Barbara Blakemore (Westroyd House Care Home)

Support Team Member – Sharon Arrowsmith (Fernwood Court Care Home)

Deputy Home Manager – Jayne Appleton (Windsor House Care Home)

Registered Care Home Manager Jenny Hololob (Layden Court Care Home)

Resident or Relative Contribution Angela and Brian Sparks (The Lodge Care Home)

Volunteer Elizabeth Wharram (Woodview Care Home)

Our Values Champion – James Irving (The Lodge Care Home)

Regional Manager – Jayne Clark (Lincs and Humber)

South East England

Carer/Support Worker John Appiah (Ross Wyld Care Home)

Senior Care Assistant Angela Coles (Hopes Green Care Home)

Care Home Assistant Practitioner/Senior Nursing Care Assistant of the Year Yvonne Kane (Copper Beeches Care Home)

Registered Nurse – Martina Gleeson (Ladyville Lodge Care Home)

Dementia Care Champion – Charlotte Fraser-Alix (Summerdale Court Care Home)

Specialist Services Champion – Pauline Dillon (Beechcare Care Home)

Personal Activities Lead Champion – Mary Tanner (Copper Beeches Care Home)

Support Team Member – Karen Frost (Romford Grange Care Home)

Deputy Home Manager Kerry Miller (Hopes Green Care Home)

Registered Care Home Manager – James McElhinney (Alexandra Care Home)

Resident or Relative Contribution – George Newton (Bracknell Care Home)

Volunteer – Jeanette Darrell (Cedar Court Care Home)

Our Values Champion – PAL Team - Anna Loska, Agneiska Richardson, Ursula Gardas (Kingfisher House Care Home)

Regional Manager – Ian Buckland (South East)

Northern Ireland

Carer/Support Worker Rachel Hylands (Seapatrick Care Home)

Senior Care Assistant Sharon Reid (Annahilt Care Home)

Care Home Assistant Practitioner/Senior Nursing Care Assistant Tammy Hagan and Emma Burns (Hawthorn House Care Home)

Registered Nurse – Princess Lidasan (Lisburn Intermediate Care Centre)

Dementia Care Champion – Claire Devlin (Castle Lodge Care Home)

Specialist Services Champion – Melanie Reyes (Castle Lodge Care Home)

Personal Activities Lead Champion Sam Bright (Sandringham Care Home)

Support Team Member of the Year – Bridgeen Young (Arches Care Home)

Deputy Home Manager of the Year Maphi Sanchez (Arches Care Home)

Registered Care Home Manager Naomi Graham (Annahilt Care Home)

Resident or Relative Contribution – Martin Rice (Holywood Care Home)

Volunteer Jacob Orr (Comber Care Home)

Our Values Champion Louisa Rea (Lough Foyle and North Regional Manager)

Regional Manager – Janice Brown (Belfast and Newtownabbey)

The Care Awards were open to employees from all Four Seasons homes across the UK and central team members to celebrate their commitment in the delivery of high-quality services to all the residents cared for in more than 260 locations.

The 14 categories have been created to recognise excellence in a variety of roles across the organisation ranging from ‘Carer/Support Worker of the Year’ to ‘Personal Activities Lead Champion’. We also wanted to recognise the hard the dedication and commitment from our residents, their relatives and volunteers.

Tim Hammond, CEO of Four Seasons Health Care said: “Our Annual Care Awards are such a special occasion. It is our event where we recognise and celebrate our colleagues who go the extra mile to ensure those living with us have the very best experience.

"The quality of the nominations this year have been outstanding – and I know it has been a difficult process for our Regional Managers and Managing Directors to select our Regional Winners. I congratulate them and look forward to seeing them all at our Annual Care Awards ceremony in February.”

your-care-rating-logo

16 Mar 2017

The Model Care Home in Ballymoney has achieved 100% satisfaction rating for its standard of care in a national survey of people living in care homes.

The independent confidential survey was conducted by leading market research organisation Ipsos MORI for “Your Care Rating”.

The Model also scored 91% or 912 points from a possible maximum of 1,000 for its overall performance rating, which is derived from four core themes: staff and care, home comforts, choice and having a say and the quality of life being experienced by the residents.

The home, which is operated by Four Seasons Health, achieved 100% rating for being safe and secure, and for the care team treating residents with kindness, dignity and respect. All participating residents said that the care team understand them as an individual, are sensitive to how they are feeling and capable of providing the care they need.

The home scored over 95% or 954 out of a maximum of 1,000 around the theme of the quality of life for people living in the home.

It scored 100% among respondents for the choice of meals offered in the menus and the quality of food. All respondents said they can take part in activities if they want.

Carol Cousins, Managing Director for Four Seasons Health Care in Northern Ireland, who operate the home, said: "All the care team are delighted that in this independent national survey the residents at The Model Home rated the home so highly.

"The survey outcome corresponds with the responses we have had directly from residents, their relatives and care professionals who are able to give us instant feedback on a day to day basis about any aspect of care quality, by using iPads placed in the home with a touch-screen questionnaire linked to purpose designed software. This has been recording a 99% overall customer satisfaction rating.”

Regulation and Quality Improvement Authority inspectors reported that residents told them “I have no complaints, I’m happy here,” and “Staff are all very good and kind.”

  • 1

View all news

Contact our care home

If you'd like to arrange a visit to The Model Care Home in Ballymoney, or talk to us about our care options, please call, email, or fill in the contact form.

Care home manager: Vasco Alves

1 Portrush Road, Ballymoney, BT53 6BX

02827 494601

028 2766 6083

Your map is loading...