Don't know what type of care you need? Let us help.

Below are some descriptions of care terms you may have heard. Feel free to contact the manager at your chosen Four Seasons care home to chat through the different options available.

Residential care

This is for those who may need some help with daily activities such as eating, washing, dressing and getting around, or for those who need a more supportive environment if they're more frail.

Nursing care

Someone may need nursing care if they have a certain physical condition or difficulties. This might include those with long-term conditions, those who need rehabilitation, or those with physical disabilities. Many of our homes can provide 24-hour nursing care, or specific nursing support for those with dementia.

Dementia care

Many of our care homes provide residential and nursing care for people living with dementia.

We provide high levels of support and training and cutting-edge technology to deliver consistent standards of next-generation dementia care to those living in our dementia units.

This approach is focused around four key components:

1. Resident and Family Charters

With feedback from hundreds of residents, familes and professionals, our Charters demonstrate our commitment to delivering special resident experiences.

2. Ongoing Personal Care Reviews

Beginning with the resident's input, our personal care reviews capture each resident’s individual choices and preferences.

3. Colleague Support and Training

The training and support our teams receive is carried out in person ensuring everyone builds the fullest understanding of what it’s like living with dementia.

4. Accreditation

Only when a care home achieves key standards does it receive an accreditation for the quality of its dementia care.

Find further information on our new approach to dementia care here

Our Dementia Care Framework pinOur Dementia Care Framework Plaque

Intermediate care

Also known as "step-up, step-down", or rehabilitation care, intermediate care can be an alternative to a prolonged or unnecessary hospital stay. It can help you avoid going into hospital in the first place, or provide somewhere to get better when you're not quite ready to go home.

Respite care

Respite care means someone can stay in one of our homes - whether they need residential, nursing or dementia care - for shorter periods of time: days or weeks, rather than months. Respite care is also suitable for those recovering from illness or a hospital stay.

Day care

This is for those who only need top-up care, from a bit of extra company during the day to help with tasks like eating or washing. Some of our homes have a day care service where visitors can enjoy all our activities, and spend time with friends in a safe and supportive environment.

End of life / palliative care

It's vital that everyone gets the right care and support at this important and sensitive time. Our caring and compassionate teams can give residents and their families all the time, space, and help they need during this difficult period.

Care at home

Also known as "domiciliary care", this involves at-home care services such as washing and dressing, preparing meals, breaks for existing carers, sleep-in, and short visit services. This service is currently only available in Harrogate and Andover.

Specialist care

Some of our homes also offer specialist help for adults and young people with different needs, including:

  • Physical disabilities
  • Learning disabilities
  • Mental health concerns

"I feel at home when I visit my mother and feel confident that she is being well looked after, I wouldn't want her to be anywhere else."

Relative of resident