Welcome to Victoria Care Home
Our home is next to the local church and school at Rainford, in St Helens, Merseyside, and staffed by dedicated nurses and other care staff. These provide nursing care, dementia nursing and respite care.
We have several lounge areas and two dining rooms, some overlooking the garden. Bedrooms are all single, some with en-suite facilities There is also a separate relaxation/Snoezelen room, with projector. All rooms are centrally heated.
At Victoria Care Home, residents are considered part of the family. We put their health and happiness at the heart of everything we do, and our dedicated team of nurses and carers actively encourage residents to take part in all decisions - contributing to everything from the way their rooms look to the therapies they receive.
Life at Victoria Care Home
Our activity coordinator ensures each week there's a full programme of group and individual activities. Residents have a Wii console, for various games and exercise.
Our Edward unit has specially decorated corridors, with themes including Hollywood and Coronation Street.
We have close links with the local church, which brings communion to those unable to get out.
Good communication with staff. (Karen) I live a great distance from my father, whom is a resident at this home. The staff are very helpful and descriptive in giving me details of how my father's condition has been throughout the years, over the phone, whilst he has been a resident there. Great outside space, garden! Nice welcoming TV and entrance. Dad has a nice spacious room with all his belongings/pics. Christmas looks fun there (I couldn't attend, and felt guilty, but, it looked like he was happy doing his own thing anyway which made me feel better!) He probably had his eye on another woman resident knowing my dad!
It didn't smell, it didn't feel controlled, staff seemed genuine, Dad looked happy, comfortable, fed, watered and very happy... What more could we want for ourselves in our old age or our parents?
Types of care
This is for those who may need some help with daily activities such as eating, washing,...
People living with dementia have different needs, so either a residential or nursing care home...
Someone may need nursing care if they have a certain physical condition or difficulties. This...
Respite care, or short-stay care, means someone can stay at Victoria Care Home whether...
End of life / palliative care
It's vital that everyone gets the right care and support at this important and sensitive time....
Victoria Care Home also offers specialist help for adults and young people with different...
Facilities & services
Making care special is at the heart of Victoria Care Home in St Helens. Our philosophy starts with getting to know each person as an individual and understanding what they need.
- On site hairdressing
- Quiet lounge
- TV lounge
- Landscaped gardens
- Sensory gardens
- Flat screen TV in lounge
- Personal telephone
5 Jan 2018
People embark on a career path because it’s something they love, they yearn to develop, grow and blossom in their profession.
Here at Four Seasons Health Care, Care Assistants can up-skill themselves on the organisations Care Home Assistant Practitioner (CHAP) Programme.
On Thursday 20th December 2017, a graduation ceremony was held at Shawcross Social Club in Wigan, celebrating the achievements of 47 newly qualified CHAPs.
Rachael Junge, Managing Director for Four Seasons in the North West of England, said: “Here at Four Seasons Health Care we take great pride in our CHAP Programme, and everyone who undertakes the intense 12 week course. I want to congratulate all of the CHAPs for graduating; your hard work and dedication have paid off. These are the first CHAPs in my area, and I’m absolutely delighted at all of your achievements.
“The Programme is innovative and helps the CHAPs to provide invaluable support to the nurses in the homes.
“All the CHAPs have come through this long journey and I want to thank you for your commitment. I also want to thank the Nurse mentors who have guided and supported the CHAPs every step of the way. Well done everyone!”
The newly qualified CHAPs are now able to provide some general nursing duties such as medication rounds. This benefits the home as it enables the nurse to deal with more complex issues.
Would you like to work for Four Seasons? Take a look at our current vacancies on our careers page.
11 Dec 2017
Four Seasons Health Care picked up three accolades on Tuesday 5th December 2017 at the Training Journal (TJ) Awards. Winning three categories meant that Four Seasons Health Care led the way, as they were the only organisation to win in multiple categories.
Who were the winners?
The Dementia Care Framework won the ‘Best Change Management Programme’, which is a fantastic achievement and further highlights the positive impact this is having on the lives of people living in Four Seasons homes with dementia.
The Judges commented: “We recognise Four Health Care work in the field of dementia care as innovative and thorough in its approach, being both effective and transformative. It had a bold vision that was well executed in a challenging environment.”
The Care Home Nursing Journal (CNJ), Four Seasons’ very own internal publication to develop nurse knowledge and share best practice won its category of ‘Best Organisational Development Programme'.
The Judges commented: “The design of this intervention, which on the surface appears very simple, completely meets the needs of the organisation and has had significant impact. A particular strength was that Four Seasons Health Care decided to make these resources freely available to anyone, making the impact even greater and is improving healthcare outcomes in care homes everywhere.”
Finally, Louise Morris the Care Home Assistant Practitioner (CHAP) Lead won the main award of the night and was crowned the ‘Learning and Development Professional of the Year’.
The Judges stated: “Louise has had a transformational impact, not only on the learning and development of staff at Four Seasons Health Care, but also on the well-being of residents. Through a review of an existing programme, Louise drove design and improvement which has had significant benefits through improved care, staff practice and confidence and commitment to their work and professional development.”
Congratulations to everyone on this fantastic achievement!
21 Apr 2017
Victoria Care Home in St Helens has been accredited for a pioneering dementia care approach.
The care team at Victoria Care Home is celebrating being accredited for a radically different approach of care for people living with dementia.
The Dementia Care Framework is a unique step forward in the personalisation of care for people living with dementia. The care team uses exclusive purpose-designed technology to help build and continuously update a picture of each resident’s individual experience of their care and their physical, psychological and emotional well-being, so that their care can be adjusted to their changing needs.
The pioneering home is part of Four Seasons Health Care which spent two years developing and testing the new approach. The home hosted an event for care commissioners, other health and social care professionals and relatives to introduce the Dementia Care Framework to them during an Easter themed party on Wednesday 12th April 2017.
Rachael Junge, Managing Director for Four Seasons in the North West of England said: “This is next generation dementia care to make life better for the person with dementia and we are excited to offer it. A vital part of the Framework is the bespoke support and training the team throughout the home receives with additional support and training for those, working within our dementia services. This goes beyond the practicalities of caring for someone with dementia and through simulation gives them a deeper understanding of what it is like to live with dementia.”
At the heart of the Dementia Care Framework is a personal care review process which is continuously updated electronically by care staff to give a comprehensive and current picture of each resident.
Thought to be the first of its type worldwide, it is based on 320 recognised standards, including NICE Guidelines (National Institute for Health and Care Excellence) and Alzheimer’s Society best practice guidance. It replaces paper-based audits that are slow and almost always behind the changing care needs of the person.
The resident and family charters were developed in consultation with residents, family members, health and social care professionals and care teams, taking account of over 400 comments. The resident charter sets out their rights, the standards of care they can expect and commitment to provide for their personal needs and preferences.
The family charter, sets out the support that they can expect to receive and how they can input to planning their relative’s care.
Only when a home achieves key standards within the Dementia Care Framework does it receive Four Seasons Accreditation for the quality of its dementia care.
Contact our care home
If you'd like to arrange a visit to Victoria Care Home in St Helens, or talk to us about our care options, please call, email, or fill in the contact form.
Care home manager: Victoria Kelly
Victoria Street, Rainford, St Helens, WA11 8DA
01744 886 193