A Four Seasons Health Care home is a real home. We really care about people, looking after their health and understanding what makes them happy.
Our care homes are as individual as our residents, but the high standard of care is the same throughout. Our new Quality of Life Programme is a unique way of listening to residents every day to help us deliver the type of care experience they want.
Award winning care
Four Seasons are delighted to have won, and to be shortlisted for, a number of awards in 2015.
"Many thanks to all of the staff at Havencourt for the care and attention given to Mum and Dad. We appreciate all that was done for them. Thank you"
25 Nov 2015
Marlborough Court Care Home in Thamesmead were recently visited by two very important guests; Tim Hammond, CEO of Four Seasons Health Care and Michael Mire, Acting Chair of Care Quality Commission (CQC). Marlborough Court has recently been rated as ‘Outstanding’ by CQC so this was an opportunity for both Tim and Michael to congratulate the team on their hard work.
Tim and Michael visited all units at Marlborough Court – they met with residents and praised the team for achieving their outstanding CQC rating. Michael was particularly interested to witness how our Quality of Life programme was used within the home. Maggie Candy, Home Manager, demonstrated how the system was used on a day to day basis and explained its effectiveness for home management. Michael was also keen to see the PEARL specialist residential dementia unit, Union Jack. He said "I wanted to visit Marlborough Court, and see for myself their excellent practice - this has been a very enjoyable and insightful tour".
Maggie told us “We always welcome visitors to Marlborough Court and are very happy to share our ideas and practices. It was a pleasure to show Michael how we use our Quality of Life programme and explain the ways in which it helps us as Home Managers on a daily basis”.
For information about joining Four Seasons Health Care please visit our careers section.
23 Nov 2015
The residents at The Grange Care Home in Darlington recently enjoyed their afternoon of entertainment which was provided by the husband of one of the residents at The Grange. The team arranged for him to come and sing to the residents and also provided some party food for them to tuck into.
Phil, husband of Kitty who is a resident at The Grange, regularly visits the home to sing to the residents on their karaoke evenings and happy hours. The residents loved having a sing along with Phil and some also got up on their feet for some dancing.
Dolores Poole, Home Manager, told us “Everyone had a lovely afternoon and really enjoyed themselves. It is so lovely when family join in on the entertainment with their loved ones. It’s so important to actively encourage relatives to feel they are every bit apart of The Grange”.
For information about working for Four Seasons Health Care please visit our careers section.
20 Nov 2015
A member of the team at The Maltings Care Home in Fakenham was recently awarded for her exceptional care and dedication after being nominated for our Recognition Of Care and Kindness scheme by a resident.
Maryanne Row, Senior Care Assistant, was nominated for the award by resident, Joan Beattie, for being “a wonderful carer – she’s always smiling and friendly. She’s a great member of the team”. Joan was able to present the award and certificate to Maryanne in a special awards ceremony at the home.
The ROCK award is a nationwide internal honour that specifically highlights the impact a Four Season Health Care employee has made on the lives of people living in one of our care homes. Team members are nominated for an award by residents, their relatives or friends, who have witnessed or experienced staff members demonstrating excellent standards of care and kindness in their role.
Joanne Coker, Home Manager, told us “Maryanne really deserves this ROCK Award – her and the rest of the team work incredibly hard here at The Maltings. I can’t thank them enough”.
Please visit our careers section for information about working for Four Seasons Health Care.