A Four Seasons Health Care home is a real home. We really care about people, looking after their health and understanding what makes them happy.
Our care homes are as individual as our residents, but the high standard of care is the same throughout. Our new Quality of Life Programme is a unique way of listening to residents every day to help us deliver the type of care experience they want.
Award winning care
Four Seasons are delighted to have won, and to be shortlisted for, a number of awards in 2015.
"I feel at home when I visit my mother and feel confident that she is being well looked after, I wouldn't want her to be anywhere else."
27 May 2016
The team at Regents View Care Home in Chester-le-Street celebrated over 200 years of experience at the home, as a recent awards ceremony.
Kim Richardson, Four Seasons Regional Manager attended the ceremony to present the Four Seasons elite with their awards.
The 17 team members commended for their long service were:
10 Years’ Service
- Elaine Stephenson
- Chorinda Oliver
- Julie Colquhoun
- Susan Raymond
- Carol Scott
- Lorraine Hunt
- Carole Johnson
- Stephen Brown
- Iwona Motkya
15 Years’ Service
- Janette Scott
- Gillian Robson
- Christine Smart
- Ashley Bainbridge
- Michelle Ford-Arthur
- Patricia Elliot
- Tanya Wood
20 Years’ Service
- Nicola Stewart-Rowe
Kim Richardson, Regional Manager, said: “I want to thank the team at Regents View for their continued hard work and dedication. The fact that we’re celebrating over 200 years’ experience in one go is a huge achievement. Well done team!”
Ian Hindhaugh, Home Manager, said: “Having continuity and routine in a care home is important for the residents. They get to know the team on a personal basis, and to some extent, see them as members of their family. I am very proud of the team here and congratulate those who have received awards.”
Would you like to work for Four Seasons? Take a look at our current vacancies list on our careers section.
27 May 2016
The team at Pelton Grange Care Home in Chester-le-Street celebrated over 200 years of experience at the home, as a recent awards ceremony.
Local Councillor Jim Cordon assisted Amanda Cunningham, Four Seasons Managing Director for the North East on Monday 23rd May to present the Four Seasons elite with their awards.
The 12 team members commended for their long service were:
- Margaret Flower – 26 years’ service
- Katherine Coughlan – 23 years’ service
- Jason Hewitson – 22 years’ service
- Sonia Hardman – 20 years’ service
- Mary Reed – 20 years’ service
- Anita Smith – 20 years’ service
- Ann Noddles – 20 years’ service
- Barry Lines – 15 years’ service
- Lynne Wheeler – 13 years’ service
- Sylvia Etheridge – 11 years’ service
- Susan Hill – 11 years’ service
Amanda Cunningham, Managing Director, said: “I want to thank the team at Pelton Grange for their continued hard work and dedication. The total number of years’ experience at this home is 300 years, and the fact that we’re celebrating 212 of these in one go is a huge achievement. Well done team!”
Les Burnett, Home Manager, said: “Having continuity and routine in a care home is important for the residents. They get to know the team on a personal basis, and to some extent, see them as members of their family. I am very proud of the team here and congratulate those who have received awards.”
The event also saw a number of ROCK Awards awarded to members of the team, commending their care and commitment to the residents in their charge.
In total 8 team members received a Recognition of Care and Kindness (ROCK) Award:
- Marie Purvis: nominated because “she is always polite to the residents and relatives. Nothing is too much for her. She does anything to make the residents comfortable when they are not well.”
- Carole Woodland: nominated “she always puts herself out for the residents, nothing is too much for her. She is very pleasant and really cares about the people she looks after. She never stops working”.
- Karen Latcham: nominated because “All the care staff were very professional at their roles, but Karen is an exceptional carer. My aunt was a resident for a short stay and Karen put everyone at ease with her caring, loving ways. Nothing was ever too much for her – she is a credit to the home. I always felt it takes a special person to do the role of carer, Karen is a perfect example. Thank you.”
- Michelle Lee: nominated because “Michelle performed all of her duties at a very high standard, i.e. the morning wash was carried out at a very high standard. She was always pleasant and friendly”.
- Julie Stephenson: nominated because: “Julie is a wonderful carer, she was always pleasant and we were always greeted with a friendly smile”.
- Jessica and the Nursing Team: nominated because “Jessica is an asset to Pelton. She made our difficult time more bearable when my aunt was a resident. She was always very helpful along with the team of excellent carers. I can’t thank them all enough, you have such exceptional staff”.
- Susan Hill: nominated for being “Very caring, kind and patient”.
- Barry Lines: nominated because “Barry is always cheerful, helpful and excellent with the residents. He sits and chats to them and smiles a lot. He is a pleasure to know”.
Les Burnett added: “I want to congratulate the team receiving these awards. I can only endorse the kind words mentioned in their nominations by residents and their relatives. Well done team! I’m one very proud Home Manager.”
A ROCK award is a nationwide honour that specifically highlights the impact a Four Season Health Care employee has made on the lives of people living in one of their care homes. An internal prize, staff are nominated for an award by either residents, their relatives or friends, who have witnessed or experienced staff members demonstrating excellent standards of care and kindness in their role.
27 May 2016
Freda Campbell, a domestic assistant, hung up her rubber gloves for the last time at Chichester Court Care Home in South Shields, retiring after 20 years' service.
The home couldn't let her go without a fuss and friends, colleagues and her family threw a surprise retirement part in her honour.
Dale Summersby, Home Manager, explained: "The chef put on a lovely homemade buffet and the bubbles were flowing. A few tears were shed, but there was a lot of laughs. Freda will be missed as she was a valued member of the team, but we wish her well in the new exciting chapter of her life."
Everyone at Four Seasons wishes you good luck on your new ventures Freda.