A Four Seasons Health Care home is a real home. We really care about people, looking after their health and understanding what makes them happy.
Our care homes are as individual as our residents, but the high standard of care is the same throughout. Our new Quality of Life Programme is a unique way of listening to residents every day to help us deliver the type of care experience they want.
Award winning care
Four Seasons are delighted to have won, and to be shortlisted for, a number of awards in 2015.
"I don't know how to thank you all enough for the wonderful way in which you cared for my Dad. You made him feel special and loved. You made him happy."
8 Feb 2016
Our Scottish region celebrated the hard work and dedication of their employees in their internal ‘Team Scotland Awards’ recently. The awards ranged from ‘Manager of the Year’ to ‘Resident Achievement’. Alongside these internal awards, they also had a number of ROCK Awards which were presented at their Home Manager Conference last week in Glasgow.
Nominations from colleagues came in thick and fast for the awards but in the end there could only be 10 lucky winners which are listed below:
Carer of the Year – Brenda Beckett at Lammermuir House Care Home
Newcomer of the Year – Lillian Grey at Meadowvale Care Home
Personal Activities Leader Award– Lynn Smith and Katie Walker at Middleton Hall Care Home
Home Support Employee Award – Maria Gibson at Whitecraigs Care Home
Nurse of the Year – Shiney John at Cumbernauld Care Home
Resident Achievement Award – Fred Smith at Middleton Hall Care Home
Deputy Home Manager Award – Finlay Milner at Allander Court Care Home
Event of the Year – Laurels Lodge Care Home Sensory Garden launch
Outstanding Achievement Award – Brodie Unit team at Castlegreen Care Home
Manager of the Year – Kay Robertson at Dounemount Care Home
As you may know, some of our homes were affected in the recent floods in Scotland and a number had to be evacuated. The teams at Woodside, The Meadows, Earlsferry and Henderson House have all been praised for their fantastic efforts to ensure the safety of residents when faced with the dreadful storms. The teams all received a ROCK Award presented to them by John Kirk, Managing Director (Scotland) and Alistair How, Chief Operating Officer.
John told us “Thank you to everyone who took the time to nominate and a massive well done to all the nominees. Let’s make 2016 another fantastic and successful year for Team Scotland.”
5 Feb 2016
An employee of Westview Lodge Care Home in Hartlepool has recently been recognised in our Recognition Of Care and Kindness award scheme. She was nominated by a family member who noted the special care and attention she showed to her relative living at Westview.
Irene Elstob, Senior Care Assistant was presented with her award in a presentation at the home with residents and fellow colleagues. Irene has worked at the home for over 17 years so she knows the residents very well. Irene was nominated by a relative who was overwhelmed by the care and dedication she puts into her role. “She always manages to raise a smile with a joke” the relative expressed in her nomination.
A ROCK award is a nationwide honour that specifically highlights the impact a Four Season Health Care employee has made on the lives of people living in one of their care homes. Team members are nominated for an award by residents, their relatives or friends, who have witnessed or experienced team members demonstrating excellent standards of care and kindness in their role.
Visit our ROCK Award page for more information and the opportunity to nominate someone.
5 Feb 2016
As a way of celebrating the recent Dignity through Action Day (Feb 1st), Willow Lodge Care Home in Newcastle upon Tyne arranged a Digni-Tea afternoon to help reflect and appreciate the importance of dignity in care homes.
To mark the day, residents, families and the team all made white paper flowers for their very own Digni-Tree which they used to express thoughts of dignity on each flower. To add to the tree, they decided to add more coloured flowers each symbolising something different throughout the week. The team made flower cakes to compliment the different colours and meanings which everyone tucked into. To add to the treats, they also had a beautician at the home for those wanting to pamper themselves.
Lindsay Johnson, Home Manager, told us “We’ve had a great week celebrating Dignity through Action. Everyone really got involved and we’ve built a wonderful Digni-Tree which we will continue to display in the home to remind everyone of the importance of dignity in care”.
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