A Four Seasons Health Care home is a real home. We really care about people, looking after their health and understanding what makes them happy.
Our care homes are as individual as our residents, but the high standard of care is the same throughout. Our new Quality of Life Programme is a unique way of listening to residents every day to help us deliver the type of care experience they want.
"The manager will always spend time taking to you and will help you with any problems you have. I would recommend the home to anyone"
28 Jul 2015
Louise Kent, a Senior Care Assistant at Hamilton Court was recently nominated for a ROCK Award (Recognition of Care and Kindness) by a relative who has been deeply impressed by the effort and commitment Louise puts into her work.
Caroline Geary, who nominated Louise, is a regular visitor to the home and sees first-hand the high quality care from Louise. She said “Louise is a pleasant, friendly and very approachable person. She goes far beyond the duty of call. She is very hard working and dedicated to her work. She always presents a cheerful face to the residents and nothing is too much trouble no matter how long or busy a day she may have had. She promotes high quality care to a very high standard”.
A ROCK award is a nationwide internal honour that specifically highlights the impact a Four Season Health Care employee has made on the lives of people living in one of their care homes. Staff are nominated for an award by either residents, their relatives or friends, who have witnessed or experienced staff members demonstrating excellent standards of care and kindness in their role.
Tony Hart, Home Manager, proudly presented the award to Louise (pictured). He believes employees are the most valuable resource in a home and the reason they are able to deliver the best possible care to meet the resident’s needs.
To find out more about working for Four Seasons Health Care click here.
27 Jul 2015
Lily Hallet, a resident at Ty Gwynno, recently celebrated her 100th birthday at the home with family and friends. The team arranged a party for Lily where she could enjoy her special day with loved ones.
To mark this wonderful occasion, the staff decorated the home with balloons and Union Jack bunting to create a Great British theme to the day. Lily of course was a Queen for the day where she wore her crown proudly. Lily’s impressive family of 3 children, 8 grandchildren and 13 great grandchildren as well as friends and fellow residents all gathered to share the day. The team provided refreshments and also made Lily a birthday cake for everyone to enjoy.
Lily was overwhelmed by her card from the Queen wishing her a happy 100th birthday – she said it is her most prized possession and she will cherish it forever more. Lily is now looking forward to her next birthday and believes the secret to a long life is a shandy every day.
Janina Poulter, Home Manager, said “It was a wonderful day; everyone enjoyed it, especially Lily. She was so pleased with her card from the Queen. It was lovely to see so many people join together at the home to share such a special occasion with Lily”.
Happy 100th Birthday Lily, from all at Four Seasons Health Care.
24 Jul 2015
The Grange care home in Darlington held their Summer Fete last weekend. The day was packed full of different stalls, activities and games for everyone to get involved with. Relatives came along to join residents and the team at the home for a day of fun and laughter.
Local businesses got involved by donating gifts and prizes for a tombola and raffle. Staff also donated their unwanted handbags and clothes to create their very own The Grange Retail stall. This was accompanied by a candle stall, card stall and also a bric-a-brac table which the staff helped out to manage. Children also had plenty to do with a bouncy castle, face painting, hook a duck, and name the teddy.
A previous resident’s relative very kindly supplied live entertainment throughout the day by playing guitar and singing. Darlington Fire Brigade also joined The Grange for the day to educate the children on the fire engines and allowed them to dress up the in uniforms.
Dolores Poole, Home Manager, said “It was a fantastic day, the sun stayed out for us and we were all up dancing to the great entertainment we had. We even had one relative who had travelled from right down the country to spend the day at The Grange. Everybody absolutely loved the day and it turned out to be a great success”.
The Grange care home in Darlington regularly holds events and activities for its residents and surrounding neighbours. It is one of more than 350 care homes belonging to Four Seasons across the UK.
To find out about working for Four Seasons Health Care click here.