Four Seasons Health Care | UK care homes

A Four Seasons Health Care home is a real home. We really care about people, looking after their health and understanding what makes them happy.

Our care homes are as individual as our residents, but the high standard of care is the same throughout. Our new Quality of Life Programme is a unique way of listening to residents every day to help us deliver the type of care experience they want.

"I don't know how to thank you all enough for the wonderful way in which you cared for my Dad. You made him feel special and loved. You made him happy."

Relative of resident

A photograph of a carer and a resident

News

30 Jul 2015

Riverside View in Darlington recently celebrated the high number of ROCK Awards they’ve received over the past month with an awards ceremony to say thank you to the staff for their hard work. Claire Westmorland, Home Manager, presented the awards to the team at the home for residents to share the special occasion.

Kim Trotter, a relative who nominated the home said “What an outstanding team! I wish to praise and thank the staff for taking such very special care of my very special Gran. I call them “My Gran’s Riverside family” because they cared for her as they would one of their own family members, with love, patience and dignity”. Other nominations were from residents who praised the fabulous care they receive at Riverside.

A ROCK award is a nationwide internal honour that specifically highlights the impact a Four Season Health Care employee has made on the lives of people living in one of their care homes. Staff are nominated for an award by either residents, their relatives or friends, who have witnessed or experienced staff members demonstrating excellent standards of care and kindness in their role.

Claire, Home Manager, said “The employees are the most valuable resource in any home, they are the reason we are able to deliver the best possible care for residents to meet their needs. It is a delight to present the awards to the team and show the appreciation both me and the residents have for them”.

To find out about working for Four Seasons Health Care click here.

29 Jul 2015

Woodcot Lodge recently celebrated the opening of their new bar with residents and relatives. The team designed and created the bar from scratch when they received a donation from a relative. Staff and residents invited relatives and friends to join them in sharing the special day.

The family of a previous resident Rosina (Rosie) Archibold kindly donated funds for the home to spend how they wanted as a way of thanking them for the care their relative received. The home thought it would be a nice idea to create a bar for the home and name it after Rosie who sadly passed away. Paul Lee, maintenance person, developed the room from start to finish and has created a homely environment for both residents and relatives to enjoy.

Rosie’s sons came to cut the ribbon and declare the bar open. Robert Archibold, son of Rosie, said: “It’s been a wonderful experience for me and my mother, although she was only here for a few months before she passed, I could not thank the staff enough for their unbelievably great care. They looked after her well in her last few days in Woodcot lodge. Also the place is so clean”.

Judith Humphreys, Home Manager, said : “What a lovely memory I will have of the residents before I leave Woodcot Lodge. I’m so grateful to all the residents, relatives and staff in Woodcot. It’s been lovely. The bar dedicated to Rosina Archibold is officially open. Thanks to Robert Archibold’s donation. It’s so great to put the money to use for something for all the residence to enjoy”.

28 Jul 2015

Louise Kent, a Senior Care Assistant at Hamilton Court was recently nominated for a ROCK Award (Recognition of Care and Kindness) by a relative who has been deeply impressed by the effort and commitment Louise puts into her work.

Caroline Geary, who nominated Louise, is a regular visitor to the home and sees first-hand the high quality care from Louise. She said “Louise is a pleasant, friendly and very approachable person. She goes far beyond the duty of call. She is very hard working and dedicated to her work. She always presents a cheerful face to the residents and nothing is too much trouble no matter how long or busy a day she may have had. She promotes high quality care to a very high standard”.

A ROCK award is a nationwide internal honour that specifically highlights the impact a Four Season Health Care employee has made on the lives of people living in one of their care homes. Staff are nominated for an award by either residents, their relatives or friends, who have witnessed or experienced staff members demonstrating excellent standards of care and kindness in their role.

Tony Hart, Home Manager, proudly presented the award to Louise (pictured). He believes employees are the most valuable resource in a home and the reason they are able to deliver the best possible care to meet the resident’s needs.

To find out more about working for Four Seasons Health Care click here.

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