A Four Seasons Health Care home is a real home. We really care about people, looking after their health and understanding what makes them happy.
Our care homes are as individual as our residents, but the high standard of care is the same throughout. Our new Quality of Life Programme is a unique way of listening to residents every day to help us deliver the type of care experience they want.
Award winning care
"I feel at home when I visit my mother and feel confident that she is being well looked after, I wouldn't want her to be anywhere else."
23 Aug 2017
Edenvale Care Centre in Limavady has been accredited for a pioneering dementia care approach.
The care team at Edenvale Care Centre is celebrating being accredited for a radically different approach of care for people living with dementia.
The Dementia Care Framework is a unique step forward in the personalisation of care for people living with dementia. The care team uses exclusive purpose-designed technology to help build and continuously update a picture of each resident’s individual experience of their care and their physical, psychological and emotional well-being, so that their care can be adjusted to their changing needs.
The pioneering home is part of Four Seasons Health Care which spent two years developing and testing the new approach. The home hosted a carnival themed party on Thursday 3rd August 2017 for care commissioners, other health and social care professionals and relatives to introduce the Dementia Care Framework to them.
Carol Cousins, Managing Director for Northern Ireland said: “This is next generation dementia care to make life better for the person with dementia and we are excited to offer it. A vital part of the Framework is the bespoke support and training the team throughout the home receives with additional support and training for those, working within our dementia services. This goes beyond the practicalities of caring for someone with dementia and through simulation gives them a deeper understanding of what it is like to live with dementia.”
At the heart of the Dementia Care Framework is a personal care review process which is continuously updated electronically by care staff to give a comprehensive and current picture of each resident.
Thought to be the first of its type worldwide, it is based on 320 recognised standards, including NICE Guidelines (National Institute for Health and Care Excellence) and Alzheimer’s Society best practice guidance. It replaces paper-based audits that are slow and almost always behind the changing care needs of the person.
The resident and family charters were developed in consultation with residents, family members, health and social care professionals and care teams, taking account of over 400 comments.
The resident charter sets out their rights, the standards of care they can expect and commitment to provide for their personal needs and preferences.
The family charter, sets out the support that they can expect to receive and how they can input to planning their relative’s care.
Only when a home achieves key standards within the Dementia Care Framework does it receive Four Seasons Accreditation for the quality of its dementia care.
23 Aug 2017
Marlborough Court Care Home in Thamesmead welcomed several students over the summer who took part in some work experience to see if they’d like a career in the care sector.
Louise Hulme, Home Manager, said: “The students took part in one to one and group activities every day to help understand dementia and other elder lifestyles. They interacted so well one of them landed a permanent summer job until they go back to school in September. They also helped mark our home with their fabulous artistic skills by decorating our back garden wall. They were definitely a breath of fresh air here and the residents loved seeing them every day.”
23 Aug 2017
April 2017 saw Four Seasons’ Health Care Grampian Region launch their VIP (Values In Practice) initiative which rewards people for living the Four Seasons values of being:
- and Making a Difference
This month the team member with the most votes at Woodside Care Home in Woodside was Care Assistant Mary-Jane Mariano.
Mary-Jane was nominated multiple times for her caring attitude towards everyone in the home, being respectful to her colleagues, residents and relatives, shows patience and empathy and is committed to the home 110%.
Gail Hay, Home Manager, said: “Mary-Jane is a fantastic asset to us here at Woodside. We’d definitely be lost without her.
Sylvia Nicoll, Regional Manager for Grampian, said: “No matter how big or small the action or the gesture is, the VIP Awards are an opportunity to say thank you to people who go above and beyond the call of duty every day to make a difference to our residents’ lives.
“Congratulations Mary-Jane, you should be really proud of your success.”