Fees Explained

Our Fees Explained

Every day our teams in our care homes across the country meet hundreds of families and individuals looking for care.  We understand how this can be an emotional time and knowing the cost of a potential care home and any funding you are entitled to early in the process can help.  As such we are now publishing indicative prices for our homes and have provided a guide to fees and funding.  

Please be aware that the indicative fees set out are estimates (based on prices effective from April 2018) and for general guidance and assistance for self-funded residents only.

The final price is dependent upon an individual’s requirements and needs, as identified during the pre-admission assessment, the length of stay and the size and facilities of the room chosen. This will be discussed and agreed prior to moving into the home as will arrangements for paying the weekly fee.

Please contact us to discuss your specific care needs and to gain a better understanding of specific costs.  We are always happy to assist with any general enquiries you may have in relation to your fees. You may be entitled to assistance with care home fees.


What does our pricing include?

The following services and items are included in and covered by your weekly fee:

The cost of personal care:

Nursing Care – for higher level dependency nursing

Personal Care – such as help with dressing, eating, bathing and mobility, provided by a carer


Electricity (eg heat and light)

Food and drink, including snacks

Full Activities Programme within the home

Housekeeping and laundry undertaken on the premises (except clothing and articles requiring dry cleaning)

Television licence, inclusive for personal use


Additional Services

To make you feel at home we also offer a number of extra treats and services. The following extra items and services are not covered by the weekly fee, but we can arrange for them to be provided to you at a cost. You shall be responsible for payment for extra items and services and we shall advise you of their cost beforehand.   Our latest price guide is available at reception in your care home.

Additional services include:

Professional hairdressing

Magazines and Newspapers for personal reading

Personal purchases such as fresh flowers for personal rooms, stationery, confectionery, alcoholic beverages, particular snacks and toiletries

Clothing, shoes and slippers

Dry cleaning

Installation of private telephone line, internet or cable TV connections.


In the absence of free provision by the NHS, the following may also be provided, but shall be charged in addition to the weekly fees:


Occupational therapy




Other privately arranged healthcare


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