Communication with loved ones is core to the wellbeing of residents, particularly during times of uncertainty. Across our homes, teams are assisting with visits and video calls on a daily basis to ensure residents keep in touch with their nearest and dearest.

We’ve set up dedicated private family Facebook groups to encourage day to day communication and to keep families connected with messages, photographs and shared memories. For face-to-face celebrations or family catch ups, get-togethers via video have proved to be popular with every generation and have become commonplace in our homes.

Our homes have also connected our residents with the local community through Postcard Pals, keeping them engaged and cheery receiving drawings, letters and cards from local schools and groups.