Working together


Helping our local hospital and secondary care services

Four Seasons homes are being responsible and taking every precaution to protect residents and our team (see our page on FSHC and Coronavirus). However we recognise that in order to help primary and secondary care services it is important for us to stay open where possible.  We will not put our residents or team at risk, and because the situation is changing all the time, please give us a call to discuss any urgent or emergency admissions.  



We think it is vital to take new residents in our homes both to support the NHS and to free up beds in hospital to be used for those most in need, but also to support those in the community. Moving into a care home may also be vital for those in isolation who have previously depended on family, friends and neighbours for support. At the moment, as visits are restricted, we can't provide families and carers with the opportunity to look around the home, but they can have telephone discussions with the home manager or a senior member of the team and we are happy to give as much information as they need in order for them to make an informed decision.

To help you at this challenging time:

  • We aim to conduct assessments as quickly and safely as possible. Where safe to do so we can do this face-to-face or alternatively we can complete assessments over the phone working with nominated trusted assessors and trusted assessor frameworks
  • We have available accommodation for new residents
  • We can also offer the opportunity to block book accommodation where required

To get in touch to discuss care placements, please email:  OR call Simon Smith on 07802 718972


How we are managing risk associated with admissions:

  • We allow someone (family member or friend) to come in to the home to settle their relative into following our screening process.
  • We show the resident around the home, introduce them to the team, activities and environment/facilities.
  • For the first seven days, we manage the risk by limiting contact whilst providing a caring, homely service. We encourage some isolation to their individual rooms away from the groups of residents just to be sure they show no symptoms. They can use the gardens and outside spaces but just no mix too closely with other residents in the general living spaces.
  • After seven days symptom free they can eat in the dining room, use lounges etc

To get in touch to discuss care placements, please email:  OR call Simon Smith on 07802 718972

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