Welcome to Alexandra Care Home
You'll find Alexandra Care Home in the heart of Hemel Hempstead, Hertfordshire.
Here we provide high quality care 24 hours a day. We offer residential and nursing care, specialist care for those with dementia, and respite care to give home carers a much-needed break.
We have a garden boasting lovely flower beds and a patio area where residents enjoy spending time. Inside, residents pursue their hobbies in our communal and quiet lounges.
These areas are used for relaxing and socialising in, and are great places to invite friends and families to when they visit. All bedrooms have en-suites and are well decorated.
Life at Alexandra Care Home
Our activities coordinator meets each new resident to discuss their social interests. There's always something going on, from quizzes to hand massages and music therapy to flower arranging. We also arrange wine and cheese parties which are very popular.
Professional entertainers, local school children, and the wider community all drop by to put on performances.
As supporters of the UK National Dementia Strategy we help ensure key life skills are maintained, building purpose and providing nurture for those with dementia. We organise group and individual activities, but in our experience it's the one-to-one sessions that people find most calming and rewarding.
Mealtimes are an enjoyable and sociable part of the day. Each dining area has tables laid with fresh flowers and linen, and our menus are displayed to show the choices available. Snacks, fresh fruit and refreshments are provided 24 hours a day.
We have highly nutritious and varied menus, and cater for all dietary and cultural needs. All food is prepared using fresh ingredients every day in our kitchens. Depending on how they feel, each resident can choose to have their meals in their own room, or in our dining room. We encourage friends and family to join us for meals or afternoon tea any time.
I feel at home when I visit my mother and feel confident that she is being well looked after, I wouldn't want her to be anywhere else.
The manager will always spend time taking to you and will help you with any problems you have. I would recommend the home to anyone
Excellent communications on progress and condition. The staff are very friendly and my mum is content.
I can walk in to the Home and feel comfortable. Everybody is always so friendly. It just feels like going to my mums house and I don't worry about going home.
The food is very good and if there is nothing on the menu I like an alternative is always offered. There are snacks and drinks available whenever I want one.
I am always informed of any changes to my mothers care or condition. Its gives me great peace of mind to know she is well cared for
The number and variety of activities provided by the home is excellent.
I don't know how to thank you all enough for the wonderful way in which you cared for my Dad. You made him feel special and loved. You made him happy.
Types of care
Facilities & services
Making care special is at the heart of Alexandra Care Home in Hemel Hempstead. Our philosophy starts with getting to know each person as an individual and understanding what they need.
- All ensuite
- All single rooms
- On site hairdressing
- Quiet lounge
- TV lounge
- Landscaped gardens
24 Apr 2017
As delayed transfers of care remain at record highs, how can we reduce unnecessary hospital stays for older people? That was the key question at an HSJ event held in association with Four Seasons Health Care.
The roundtable heard that the healthcare system often finds reasons not to deal with care home residents and looked at the success of an innovative collaboration between the NHS and care homes in Belfast.
With a collaborative approach between care homes and the NHS, older people are able to leave hospital and receive expert care, whilst assessing whether their long term future would be in their current home or a local care home. “The idea is that it would provide short term rehabilitation in conjunction with the two trusts in that area. The joint partnerships with the trusts I’ve worked with have just been amazing, and that’s what makes it work”, explained Janice Brown, Four Seasons’ regional manager for the Belfast and Newtownabbey area.
In addition to the improvements from a collaborative solution, South Eastern Health and Social Care Trust reported that the joint partnership approach of providing a bed in a care home reduced their yearly cost by more than half.
You can read further thoughts and insights from the HSJ Roundtable, in association with Four Seasons Health Care, at HSJ Roundtable Guides
21 Apr 2017
Seven Four Seasons Care Homes from across the UK have been awarded ‘Top 20 Recommended Homes’ awards by Carehome.co.uk.
The prestigious award highlight the most recommended care homes in each region of the UK and are based on thousands of reviews and recommendations received from residents, family and friends.
The 7 homes who received the awards are:
- Elm Bank Care Home in Hexham
- Wansbeck Care Home in Choppington
- Botham Hall Care Home in Huddersfield
- Balmoral View Care Centre in Belfast
- Clandeboye Care Home in Bangor
- Hawthorn House Care Home in Belfast
- Longfield Care Home in Eglinton
Tim Hammond, CEO of Four Seasons Health Care said: “I’m delighted that seven of our homes have received this award in their regions. To be named one of the ‘Top 20 Recommended Homes’ is a fantastic achievement, and goes to show the feedback were collection through our Quality of Life programme is being mirrored on a larger scale with the reviews we’re getting on carehome.co.uk. I want to encourage the homes to keep up all of the hard work, and continue providing good quality care everywhere.”
Visit Carehome.co.uk to read the reviews on all Four Seasons Care Homes.
5 Apr 2017
On any given day, 2500 hospital beds are occupied by patients for whom treatment has finished but are often too frail to return home. When they do, it can often lead to a breakdown in the individual’s care and a return to hospital.
This leads to, what is termed ‘bed blocking’, where beds are occupied by people medically fit for discharge and the hospital is unable to free beds for those requiring urgent treatment.
Working alongside local authorities and care commissioning groups, Four Seasons has successfully trialled ‘rehabilitation homes’ offering step-down care for elderly people ready to leave hospital but not yet ready to return home.
In addition to caring for the needs of the elderly person, carers are able to observe the person sufficiently to provide an effective assessment of their individual care needs and re-build their confidence as they return to their community.
Paul Hayes, Commissioning and Commercial Operations Director for Four Seasons Health Care, said: “In an ideal world care homes would be a hub in their local community that would provide the care and support individuals need. This can range from short-term solutions like step down care and intermediate care, where someone is with us for as little as 6 weeks, to a longer term solution where we address their care needs on a more permanent basis.”
Step down care philosophy is helping embed an effective and pragmatic approach to care within the Health and Social Care System and feedback has been positive.
One lady who, after spending three weeks in hospital following a fall, resided at a Four Seasons Care Home in Cricklewood had the following to say: “Coming to the home was a nice simple change, but it made a big difference. Obviously everyone is different, but coming to a care home you have the opportunity to get up and socialise with the people in there, as opposed to just sitting in bed all day. I enjoyed my time at the home, especially as I was never on my own.” Whilst this lady was in the care home, the provisions were being put into place to ensure she had all the support she needed at home.
Another lady, who used a similar service in a Four Seasons Home, enthused: “It’ puts you on your feet and gives you back your confidence.
The story of our rehabilitation homes was recently featured on Radio 4. You can listen to the full article, including resident stories and interviews, at www.bbc.co.uk/programmes/b08ksc5p
Should you wish to learn more about our approach to step-down care visit www.fshc.co.uk/safedischargebeds/
Contact our care home
If you'd like to arrange a visit to Alexandra Care Home in Hemel Hempstead, or talk to us about our care options, please call, email, or fill in the contact form.
Care Home Manager
46 Alexandra Road, Hemel Hempstead, HP2 5BP