Belmont Care Home

Friday 16^th June marked Care Home Open Day, a day that actively encourages people in the local community to pop into their local care home and find out what’s going on.

The theme for this year’s open day was friendship, and Four Seasons homes and their local community certainly forged some long lasting friendships with their local communities through a variety of different events.

The events included:

• The Prince’s Trust heading into Kingsmead Care Home in Swindon sprucing up the garden
  
• Ty Eirin Care Home in Port welcomed in local school children and councillors for a fun filled afternoon
  
• A Jazz band kept everyone entertained in Pontypridd at Ty Gwynno Care Home
  
• It was a more sleepy affair at Whittington Care Home in Chesterfield as the team turned up for work in the PJs before having lots of fun with residents, relatives and visitors to the home
  
• Music and dancing was definitely on the cards for many of our homes as Benarty View Care Home in Kelty, Gotton Manor Care Home in Taunton, Benholm Care Home in Forfar and Laurels Lodge Care Home in Woodside, all had musical entertainment (and an assortment of other activities) for their guests
  
• Campsie View Care Home in Glasgow had their own petting zoo for everyone to enjoy
  
• The Laurels Care Home in Hetton-le-Hole held a country and western themed day which everyone thoroughly enjoyed
  
• Jazz was the music of choice at The Cedars and Larches Care Home in Ilkeston’s festivities.
  
• Redwell Hills Care Home in Consett, remembered the friends they’d sadly lost and released some balloons with messages in their honour.

The photos you can see above are just a snap shot of what happened at our homes during Care Home Open Day. It’s great to see from the pictures that everyone had lots of fun.

12^th-18^th June marks Carers Week, and here at Four Seasons Health Care we wanted to say thank you to the thousands of carers in our homes who regularly make a difference to the lives of our residents and their families.

In 2016 at the Four Seasons Care Awards, colleagues, residents, families and health care professionals identified the cream of the crop. However, over the past 18 months, positive praise has continued to arrive commending the care and kindness shown by our carers from across the organisation.

Watch this space to see if you can see your favourite carer on our website and social media pages.

You are our heroes of the week. Well done everyone!

Two Belfast care homes have achieved high overall performance ratings in a national survey of people living in care homes. Hawthorn House, in Hawthornden Road, scored around 97% while Belmont Care Home, in Tillysburn Park, scored around 93% in the survey for “Your Care Rating”.

The overall performance rating is derived from four core themes: staff and care, home comforts, choice and having a say and the quality of life being experienced by the residents.

Both Hawthorn House and Belmont, which are operated by Four Seasons Health Care, scored the maximum possible of 100% satisfaction for quality of care and 100% for people being happy with their life in the homes.

The independent confidential survey was conducted by leading market research organisation Ipsos MORI.

The two homes also achieved 100% rating for being a safe secure place to live; for people being happy with the care and support provided and for the care team treating residents with kindness, dignity and respect.

In responses to other survey questions 100% of respondents said they can take part in activities and hobbies if they want.

Carol Cousins, Managing Director for Four Seasons Health Care in Northern Ireland, who run the homes, said: "Both care teams are delighted that in this independent national survey the residents at Hawthorn House and Belmont Home rated the homes so highly.

"The survey outcome corresponds with the responses we have had directly from residents, their relatives and care professionals who are able to give us instant feedback on a day to day basis about any aspect of care quality, by using iPads placed in the home with a touch-screen questionnaire linked to purpose designed software. This has been recording a 99% overall customer satisfaction rating for Hawthorn House and 98% for Belmont.”