Welcome to East Riding Care Home
You'll find East Riding Care Home in the town of Morpeth, Northumberland. Here our expert team of registered nurses, carers, and support staff, provides 24-hour care based on individual needs.
We offer nursing and residential care, and have a dedicated suite for people with dementia.
Our handsome home is largely refurbished, and can be easily reached by road or train. It's set in mature landscaped gardens, with scenic views for the people living here and their visitors to enjoy.
Inside are bright spacious lounges. All bedrooms have great safety features. Most come with en-suites; many enjoy views over the gardens.
We love residents to personalise these spaces with their own furniture to make them more familiar and homely.
Life at East Riding Care Home
Our personal activity coordinator ensures the people living here can follow the pastimes and pursuits they know and love. And they also encourage new interests inside and outside the home.
There's a range of more and less strenuous stuff to do, including pottering on our allotment with raised beds, handicrafts, quizzes, trips to local places, and gentle exercises.
Meanwhile, our chef prepares tasty, nutritious meals, and menus that cater for all dietary and cultural requirements.
My mother has recently become a permanent resident, she is happy and thriving there and has even put on weight. I have no worries about her dignity, well being or safety. The staff without exception are caring, friendly and cheerful, and always available and willing to help. My mother says they spoil her. The entertainment and activities are many and varied thanks to an imaginative and energetic coordinator. East Riding is by far the best choice I could have made.
It is one of the hardest decisions you have to make when eventually your mother/relative has to go into full time care. I am so glad that we, the family, chose East Riding for my mother. All our normal worries and concerns were quickly dispelled as the staff reassured us. They welcomed our mother into the fold, and are always so helpful and caring attending to all her needs. The social activities are excellent which give me some precious quality time with mum. I am so grateful to East Riding.
I feel that many of the bedrooms could improve by updating. Most need repainting and some cheerful curtains. The rest of the home has been refurbished and looks really well.
I recommend East Riding as the staff are excellent and well trained, they show compassion and understanding to all their residents. They are entertained on a regular basis and they have many activities they can join in. The staff go over and above their normal duties to ensure the residents are happy and safe. Family members are regularly informed of any problems and we are made to feel we are part of the team in the care of our loved ones.
Every member of staff that passes a resident or visitor always smiles a greets them with a happy hello or if they have time a friendly conversation. It's really welcoming and warm and friendly if that makes sense.
Highly recommended. My mother has severe dementia and delirium and the standard of care has been excellent. The staff are very caring and sensitive to her needs and respond positively to any suggestions for improvements by me or doctors/psychologists etc.. E.R was very supportive when we carried out the CHC assessment for funding.
My husband has been a resident in East Riding for over a year. He was warmly welcomed into the home and I was reassured that he would be taken care of. The members of staff asked many questions about his likes, dislikes etc. I can honestly say that he has been well looked after and the staff have been exemplary. I don't know how they do it - I could not, but they are wonderful. My husband is settled and after four years in a mental hospital. East riding is heaven!
A few teething problems with clothes getting lost and bedding removed but hopefully this has been sorted. Could do with her teeth being put in to soak and a few more baths but overall mum is happy and well looked after. The staff are cheery and caring and helpful. I'm very grateful and so is my mum for all they do. The food is excellent - as good as a first class hotel - she loves the company and has made friends. Her room is fine. The door is hard to open and close though and the TV aerial restricts the channels to 1-5.
I cannot complain about the treatment my husband receives at East Riding. The carers are cheerful, kind and helpful - some over and beyond what might be expected. He is always clean and fully dressed - even when I pop in unexpectedly. The only quibble I have is, with all the paperwork the carers have to cope with. They do not have lots of time to spend with the residents. It would be nice to think that at least one carer was in the sitting room at all times. More staff might be the answer and perhaps more pay for the excellent work that they manage to do.
My late nanna spent the last few months of her life in this home. My nanna thought a lot of the nurses, carers and management and said herself she felt 'cared for' and 'you couldn't get better than this!'. Many going the extra mile to make my nanna feel at ease and even laugh and smile, despite her painful illness. The only area I feel needs improvement, would be the room cleaning. Toilet cleaned but no dusting or mopping of her laminate floor.
Types of care
This is for those who may need some help with daily activities such as eating, washing,...
People living with dementia have different needs, so either a residential or nursing care home...
Someone may need nursing care if they have a certain physical condition or difficulties. This...
Respite care, or short-stay care, means someone can stay at East Riding Care Home whether...
End of life / palliative care
It's vital that everyone gets the right care and support at this important and sensitive time....
Facilities & services
Making care special is at the heart of East Riding Care Home in Morpeth. Our philosophy starts with getting to know each person as an individual and understanding what they need.
- On site hairdressing
- Quiet lounge
- TV lounge
- Landscaped gardens
- Flat screen TV in lounge
11 Dec 2017
Four Seasons Health Care picked up three accolades on Tuesday 5th December 2017 at the Training Journal (TJ) Awards. Winning three categories meant that Four Seasons Health Care led the way, as they were the only organisation to win in multiple categories.
Who were the winners?
The Dementia Care Framework won the ‘Best Change Management Programme’, which is a fantastic achievement and further highlights the positive impact this is having on the lives of people living in Four Seasons homes with dementia.
The Judges commented: “We recognise Four Health Care work in the field of dementia care as innovative and thorough in its approach, being both effective and transformative. It had a bold vision that was well executed in a challenging environment.”
The Care Home Nursing Journal (CNJ), Four Seasons’ very own internal publication to develop nurse knowledge and share best practice won its category of ‘Best Organisational Development Programme'.
The Judges commented: “The design of this intervention, which on the surface appears very simple, completely meets the needs of the organisation and has had significant impact. A particular strength was that Four Seasons Health Care decided to make these resources freely available to anyone, making the impact even greater and is improving healthcare outcomes in care homes everywhere.”
Finally, Louise Morris the Care Home Assistant Practitioner (CHAP) Lead won the main award of the night and was crowned the ‘Learning and Development Professional of the Year’.
The Judges stated: “Louise has had a transformational impact, not only on the learning and development of staff at Four Seasons Health Care, but also on the well-being of residents. Through a review of an existing programme, Louise drove design and improvement which has had significant benefits through improved care, staff practice and confidence and commitment to their work and professional development.”
Congratulations to everyone on this fantastic achievement!
8 Dec 2017
Earlier this year we launched our Four Seasons Care Awards to celebrate and commend all of the hard work and dedication of the teams working to make a difference to the lives of those in their care.
Over 700 people were nominated by care home residents, colleagues and visitors in a number of categories. These have been whittled down via shortlisting and we’re pleased to announce our Regional Winners.
Scotland, Wales, South West England and Bristol
Carer/Support Worker – Sue Harbour Gove (Cumbrae Lodge Care Home)
Senior Care Assistant – Catherine Davies (Ty Gwynno Care Home)
Care Home Assistant Practitioner/Senior Nursing Care Assistant – Lavinia Rose (Havencourt Care Home)
Registered Nurse – Nim Manola (Kingsmead Care Home)
Dementia Care Champion – Louise Longmuir (Lammermuir Care Home)
Specialist Services Champion Kim Matthews (Campsie View Care Home)
Personal Activities Lead Champion – Nancy Canavan (Carrickstone House Care Home)
Support Team Member – David Mortiboys (Oaktree Care Home)
Deputy Home Manager – Lee Gove (Cumbrae Lodge Care Home)
Registered Care Home Manager – Rhona McGregor (Havencourt Care Home)
Resident or Relative Contribution – John Kelland (Ty Gwynno Care Home)
Volunteer of the Year – Mary Ginter (Gotton Manor Care Home)
Our Values Champion – Monica turner (Carrickstone House Care Home)
Regional Manager of the Year – Anne-Marie McKeich (Lothian)
North East England
Carer/Support Worker – Edwin Horn (Howdon Care Centre)
Senior Care Assistant – Jean Thompson (Brockwell Court Care Home)
Care Home Assistant Practitioner/Senior Nursing Care Assistant – Craig Lee (Astell Care Centre)
Registered Nurse – Megan Williams (South Park Care Home)
Dementia Care Champion – Glynis Toland (Northlea Court Care Home – South Quay Care Home)
Specialist Services Champion – Lisa Ramsey (Astell Care Centre)
Personal Activities Lead Champion – PAL Team - Janet Storey, Jade Richards and Dawn Parr (Howdon Care Centre)
Support Team Member – Julie Stonehouse (Dene Grange Care Home)
Deputy Home Manager – Shanti Annapureddy (Hillside Lodge Care Home)
Registered Care Home Manager – Sharon Smith (Langley Park Care Home)
Resident or Relative Contribution – Ashley Wright (The Laurels Care Home)
Volunteer – Keith Atkinson (Rosemount Care Home)
Our Values Champion – Jo Loughans (Southfield Court Care Home)
Regional Manager – Kim Richardson (Sunderland and South Tyneside and Darlington)
North West England
Carer/Support Worker – Val Walton (Brimington Care Home)
Senior Care Assistant – Daniella Burns (Ashcroft Care Home)
Care Home Assistant Practitioner/Senior Nursing Care Assistant – Vicky Bird (Pennine Lodge Care Home)
Registered Nurse of the Year – Christine Bradley (The Vale Care Home)
Dementia Care Champion – Debra Davison (Highfield Hall Care Home)
Specialist Services Champion – Rachael Owens (Grove House Care Home)
Personal Activities Lead Champion – Alison Richards (The Cedars and Larches Care Home)
Support Team Member – Moira Jones (NW Regional Support)
·Deputy Home Manager – Nichola Birkett (Regency Care Home)
Registered Care Home Manager – Helen Baston (Ashcroft Care Home)
Resident or Relative Contribution – Lynn Meadows (Bebington Care Home)
Volunteer – Jean Booth (Tall Oaks Care Home)
Our Values Champion – Melissa Johnson (Heywood Court Care Home)
Regional Manager – Catherine Smith (Derbyshire)
Carer/Support Worker – Graham Boardman (Beech House Care Home)
Senior Care Assistant – Clare Illand (Pellon Care Centre)
Care Home Assistant Practitioner/Senior Nursing Care Assistant – Sian Plant (Balmoral Care Home)
Registered Nurse – Alison Slater (Evedale Care Home)
Dementia Care Champion – Jessica Taylor (Layden Court Care Home)
Specialist Services Champion – Katy Davies (Churchfield Care Home)
Personal Activities Lead Champion – Barbara Blakemore (Westroyd House Care Home)
Support Team Member – Sharon Arrowsmith (Fernwood Court Care Home)
Deputy Home Manager – Jayne Appleton (Windsor House Care Home)
Registered Care Home Manager – Jenny Hololob (Layden Court Care Home)
Resident or Relative Contribution – Angela and Brian Sparks (The Lodge Care Home)
Volunteer – Elizabeth Wharram (Woodview Care Home)
Our Values Champion – James Irving (The Lodge Care Home)
Regional Manager – Jayne Clark (Lincs and Humber)
South East England
Carer/Support Worker – John Appiah (Ross Wyld Care Home)
Senior Care Assistant – Angela Coles (Hopes Green Care Home)
Care Home Assistant Practitioner/Senior Nursing Care Assistant of the Year – Yvonne Kane (Copper Beeches Care Home)
Registered Nurse – Martina Gleeson (Ladyville Lodge Care Home)
Dementia Care Champion – Charlotte Fraser-Alix (Summerdale Court Care Home)
Specialist Services Champion – Pauline Dillon (Beechcare Care Home)
Personal Activities Lead Champion – Mary Tanner (Copper Beeches Care Home)
Support Team Member – Karen Frost (Romford Grange Care Home)
Deputy Home Manager – Kerry Miller (Hopes Green Care Home)
Registered Care Home Manager – James McElhinney (Alexandra Care Home)
Resident or Relative Contribution – George Newton (Bracknell Care Home)
Volunteer – Jeanette Darrell (Cedar Court Care Home)
Our Values Champion – PAL Team - Anna Loska, Agneiska Richardson, Ursula Gardas (Kingfisher House Care Home)
Regional Manager – Ian Buckland (South East)
Carer/Support Worker – Rachel Hylands (Seapatrick Care Home)
Senior Care Assistant – Sharon Reid (Annahilt Care Home)
Care Home Assistant Practitioner/Senior Nursing Care Assistant – Tammy Hagan and Emma Burns (Hawthorn House Care Home)
Registered Nurse – Princess Lidasan (Lisburn Intermediate Care Centre)
Dementia Care Champion – Claire Devlin (Castle Lodge Care Home)
Specialist Services Champion – Melanie Reyes (Castle Lodge Care Home)
Personal Activities Lead Champion – Sam Bright (Sandringham Care Home)
Support Team Member of the Year – Bridgeen Young (Arches Care Home)
Deputy Home Manager of the Year – Maphi Sanchez (Arches Care Home)
Registered Care Home Manager – Naomi Graham (Annahilt Care Home)
Resident or Relative Contribution – Martin Rice (Holywood Care Home)
Volunteer – Jacob Orr (Comber Care Home)
Our Values Champion – Louisa Rea (Lough Foyle and North Regional Manager)
Regional Manager – Janice Brown (Belfast and Newtownabbey)
The Care Awards were open to employees from all Four Seasons homes across the UK and central team members to celebrate their commitment in the delivery of high-quality services to all the residents cared for in more than 260 locations.
The 14 categories have been created to recognise excellence in a variety of roles across the organisation ranging from ‘Carer/Support Worker of the Year’ to ‘Personal Activities Lead Champion’. We also wanted to recognise the hard the dedication and commitment from our residents, their relatives and volunteers.
Tim Hammond, CEO of Four Seasons Health Care said: “Our Annual Care Awards are such a special occasion. It is our event where we recognise and celebrate our colleagues who go the extra mile to ensure those living with us have the very best experience.
"The quality of the nominations this year have been outstanding – and I know it has been a difficult process for our Regional Managers and Managing Directors to select our Regional Winners. I congratulate them and look forward to seeing them all at our Annual Care Awards ceremony in February.”
31 Jul 2017
East Riding Care Home in Morpeth is celebrating the success of Care Assistants James Rochester and Jemma Stewart after they successfully graduated from the Care Home Assistant Practitioner (CHAP) programme.
Denise Hyden, Home Manager said: “Everyone here congratulates James and Jemma on their success. We’ve supported them every step of the way and it’s great to see their hard work pay off. They are a great asset to the home, and provide fantastic support to the residents here. They are a great part of the team. Well done again! I can’t wait to see you putting your new skills to use.”
The newly qualified CHAPs are now able to provide some general nurse duties, such as medication rounds. This benefit’s the home as it enables the nurse to deal with more complex issues.
Jacky Reed, Acting North East England Managing Director, said: “Here at Four Seasons we take great pride in our CHAPs programme, and everyone who undertakes the intense 12 week course. You have come through this long journey, and I want to thank you for your commitment and continued dedication. I also was to thank the mentors for their continuous help and support.
“By working together we can all help provide good quality care everywhere, ensuring residents get the service they deserve. Congratulations once again.”
Would you like a career in care? Take a look at the current vacancies we have available at the moment.