Welcome to Grove House Care Home

You'll find Grove House close to Birkenhead town centre in the Wirral. Here our registered nurses, and health-care Assistants mostly with NVQ 2 or above, provide residential, nursing and respite care. We also have a Medical Prescriber based at the home who can prescribe medication as and when it is required. We are the only home in the Wirral that has this facility.

Ours is a purpose-built care home in the centre of the community, with mature gardens containing a patio area and pagoda. Inside, each unit has its own well decorated lounge and dining area.

Some bedrooms have patio doors onto the front and back garden areas; all are singles with en-suite shower and toilet. We love residents to personalise these spaces with pictures and furniture from home.

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Life at Grove House Care Home

A carer and a resident

This home is so very kind, friendly and caring. There are too many staff single out individually. The manager is hands on and nothing is too much trouble. A couple of areas that could do with improving. The floor (corridor) is often quite smelly, urine/motions. The laundry is not always collected or handed back I have to look for it.

Linda Saunders, Daughter of Resident/Service User at Grove House Care Home

1) Very pleased 2) Very sad:
I am very impressed by the kindness and relentless hard work of almost all the employees at Grove House. The carers are so warm hearted and nothing is too much trouble for them. On the whole ignoring one or two incidents both my parents have been treated with respect and dignity. I have felt comfortable leaving them in the care of Grove House. (Less good= transfer of information nurse to nurse shift to shift. Also no one called me and I missed my mum's death. This caused me great sadness.)

Carol Gange-Harris, Daughter of Resident/Service User at Grove House Care Home

I am very happy with this home. The carers are lovely and patient and most importantly caring. The nurses are efficient and listen to us. The carers make and create a lovely environment, one actually greeted the residents to a take away meal one night and all the residents including my mum were delighted. It was such a thoughtful gesture. It makes me feel re-assured my mum is well looked after.

Chris Roberts, Daughter of Resident/Service User at Grove House Care Home

My brother has been at this home for one year, he is in the nursing section of this home. I can truly say the care he receives is excellent. The nursing he receives is the best, all three nurses are brilliant and care for him so well. If I think there is a problem they sort it straight away. Also the carers are again truly fantastic. They look after him so well. I have great praise for this home and can't fault it and I am so happy my brother is here.

Maggi Woods, Sister of Resident/Service User at Grove House Care Home

Mum has been in Grove House for about five years and is totally dependent, after all this time she is still fed and hydrated and does not have any pressure sores. When we visit she is always clean and has her hair done on a regular basis. Mum has difficulty in swallowing but staff are patient and sit to make sure she gets all her drinks and food. I have seen patients in hospital fed when carers stand and shoved the food into patients. The staff in Grove House take the time to look after her properly.

David Lane, Son of Resident/Service User at Grove House Care Home

My mum has been in Grove House Care Home for 2 and a half years now and I must say she loves it. I also like it and I feel my mum is safe and well looked after. The staff are very nice and efficient and the manager is friendly and will listen to anything you want to talk about and act on it. Also the secretary is fantastic and always helps and is very good at her job. I am very happy with the care at Grove House Care Home.

Alan Wingate, Son of Resident/Service User at Grove House Care Home

My mum has been here since February 2015, obviously she was unsettled at first but now she is much more relaxed each time my sister and I visit her. We have a great relationship with all the staff especially the staff nurses and not forgetting the head of administration as she has been very helpful. We are happy as a family knowing mum is well cared for here at Grove House. I hope our opinion counts for something. Thanks

Paul Thornton, Son of Resident/Service User at Grove House Care Home

Very caring and friendly staff! The Home Manager couldn't do enough for us! Lovely home! The home was homely and very clean. I couldn't recommend this home more highly. The food choices are varied and very tasty. The activities person was lovely and her genuine nature shines through.

Linda Lightfoot, Friend of Resident/Service User at Grove House Care Home

Types of care

Residential care

This is for those who may need some help with daily activities such as eating, washing,...

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Dementia care

People living with dementia have different needs, so either a residential or nursing care home...

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Nursing care

Someone may need nursing care if they have a certain physical condition or difficulties. This...

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Respite care

Respite care, or short-stay care, means someone can stay at Grove House Care Home whether...

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End of life / palliative care

It's vital that everyone gets the right care and support at this important and sensitive time....

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Facilities & services

Making care special is at the heart of Grove House Care Home in Wirral. Our philosophy starts with getting to know each person as an individual and understanding what they need.

  • All ensuite
  • All single rooms
  • On site hairdressing
  • Library
  • TV lounge
  • Lifts
  • Landscaped gardens
  • Patio
  • Flat screen TV in lounge
  • Wi-fi

Our news

15 Aug 2017

The Nursing Times announced their shortlist of finalists for their upcoming annual awards in London. The Nursing Times, affectionately known as the Oscars of Nursing, are the most respected awards in the nursing and healthcare sector and offer much-deserved recognition for the innovative and excellent care that nurses at all levels provide across the UK.

There were 128 organisations that were shortlisted across the 22 categories. We at Four Seasons Health Care have the honour of being the organisation that was shortlisted in more categories than any other. With 7 finalists we can truly assert that we are changing the face of care home nursing.

Over the next few week’s we’ll be profiling the finalists of these awards, so you can find out more about our work and some of the exceptional nurse leaders in our organisation who have helped make Four Seasons Health Care the most exciting place to nurse in the UK!

The next category we’re profiling is the ‘Enhancing Patient Dignity’ category.

Enhancing Patient Dignity Award

Palliative and end-of-life care is a human right for all people living with incurable illness. In recent years we have been leading the way in relation to enhancing the provision of palliative care in our nursing homes. Our nurses have written accredited palliative care modules for the Royal College of Nursing, published multiple articles in the Nursing Standard and the International Journal of Palliative Nursing and hosted twitter chats on the topic with the British Medical Journal and Four Seasons Health Care Nurses. This expertise has culminated in significant improvements in the palliative care for people living in our care homes.

Having recently been recognised in the International Journal of Palliative Nursing Awards for our work in dementia care, Head of Nursing Joanne Strain will hope to lead our teams in this prestigious category.

Grove-House-Care-Home-Wirral-DCF-Accreditation-Jul-2017

11 Aug 2017

Grove House Care Home in the Wirral has been accredited for a pioneering dementia care approach.

The care team at Grove House Care Home is celebrating being accredited for a radically different approach of care for people living with dementia.

The Dementia Care Framework is a unique step forward in the personalisation of care for people living with dementia. The care team uses exclusive purpose-designed technology to help build and continuously update a picture of each resident’s individual experience of their care and their physical, psychological and emotional well-being, so that their care can be adjusted to their changing needs.

The pioneering home is part of Four Seasons Health Care which spent two years developing and testing the new approach. The home hosted a carnival themed party on Thursday 27th July 2017 for care commissioners, other health and social care professionals and relatives to introduce the Dementia Care Framework to them.

Rachael Junge, Managing Director for the North West of England said: “This is next generation dementia care to make life better for the person with dementia and we are excited to offer it. A vital part of the Framework is the bespoke support and training the team throughout the home receives with additional support and training for those, working within our dementia services. This goes beyond the practicalities of caring for someone with dementia and through simulation gives them a deeper understanding of what it is like to live with dementia.”

In addition to the support and training, there are three additional components to the Dementia Care Framework – personal care reviews, Resident and Family Charters.

At the heart of the Dementia Care Framework is a personal care review process which is continuously updated electronically by care staff to give a comprehensive and current picture of each resident.

Thought to be the first of its type worldwide, it is based on 320 recognised standards, including NICE Guidelines (National Institute for Health and Care Excellence) and Alzheimer’s Society best practice guidance. It replaces paper-based audits that are slow and almost always behind the changing care needs of the person.

The resident and family charters were developed in consultation with residents, family members, health and social care professionals and care teams, taking account of over 400 comments.

The resident charter sets out their rights, the standards of care they can expect and commitment to provide for their personal needs and preferences.

The family charter, sets out the support that they can expect to receive and how they can input to planning their relative’s care.

Only when a home achieves key standards within the Dementia Care Framework does it receive Four Seasons Accreditation for the quality of its dementia care.

To find out more about this fundamentally different approach to dementia care please visit carehomes.fshc.co.uk/dcf or email dementiacare@fshc.co.uk

FSHC-Care-Awards-Launch-2017

4 Aug 2017

Following on from the success of last year’s Four Season’s Care Awards, which saw 1,200 nominations and over 80 colleagues, residents and volunteers receiving accolades both at a regional and national level.

This year’s awards are now open!

You can nominate people for the following categories:

  • Care Assistant/Support Worker of the Year
  • Senior Care Assistant of the Year
  • Care Home Assistant Practitioner/Senior Nursing Care Assistant (CHAP/SNCA) of the Year
  • Registered Nurse of the Year
  • Dementia Care Champion
  • Specialist Services Champion
  • Personal Activities Lead Champion
  • Support Team Member of the Year
  • Regional and Central Support Team Member of the Year
  • Deputy Home Manager of the Year
  • Registered Care Home Manager of the Year
  • Regional Manager of the Year
  • Resident or Relative Contribution
  • Volunteer of the Year
  • Our Values Champion

For more information about the categories visit our Care Awards page here. You can nominate colleagues, residents or volunteers from your home here. The deadline for nominations is 5pm on 30th September 2017.

Who will be your 2017 champions?

  • 1

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Contact our care home

If you'd like to arrange a visit to Grove House Care Home in Wirral, or talk to us about our care options, please call, email, or fill in the contact form.

manager

Care Home Manager

Simon Shaw

1 Palm Grove, Prenton, Wirral, CH43 1TE

01515 151689

0151 651 2512

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