Growing old, keeping our independence and needing help with our care are concerns we all face at some point in our lives. For many, this can mean moving home to find that level of care and support.
At Four Seasons we know that moving home is an emotional and challenging time at any age, even more so in later life. That is why we have a Home to Home Promise, which starts with us listening hard to what will make the move as smooth as possible and to what will quickly make everyone feel at home. Before a resident even arrives, we try to get to know as much about them as possible. Not just their care needs but their choices and preferences; what and who are important to them; their favourite foods, activities they wish to continue and new things they want to try. So we can focus on their individual care from the moment they arrive.
Innovative technology also allows us to log and act upon feedback we receive from residents, relatives, carers and professional visitors about the experience and care we provide. It’s all linked to our quality assurance programme giving you peace of mind that every aspect of our service is being monitored and helps us to provide special resident experiences.
Four Seasons Health Care homes are situated and actively linked to the communities our residents grew up in so a resident can remain in touch with the community they have always been part of.
Heywood Court Care Home in Heywood provides specialist dementia and residential care. Victor Phiri, Home Manager, said: “Everyone at Heywood Court is considered part of the family. We put the health and happiness of our residents at the heart of everything we do. Our dedicated team of nurses and carers actively encourage them to take part in all decisions - contributing to everything from the way their rooms look to the therapies they receive. “
“Ours is a comfortable, purpose-built home designed to cater directly for our resident’s needs. We are passionate about delivering care individual to each person, and have a range of activities to ensure our residents remain young at heart and independent. The activities can range from trips out, to something more sedate like reading and relaxing.
“We’re rated as the number one care home in Rochdale for dementia care, and this is a crown we’re determined to keep.”
There has been lots of positive reviews about Heywood Court, with relatives of residents commending staff for their level of care, going above and beyond the call of duty and praising the different rooms they have in the home to stimulate the residents.
If you’d like to speak to someone about the facilities at Heywood Court, or arrange a visit, contact Victor Phiri, Home Manager on 01706 361 900.
Date published: 15 September 2017