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Local Volunteer through to Four Season’s Care Awards Finals

Mary Baitey, who volunteers at Howdon Care Centre in Wallsend has made the finals of the Four Season’s Care Awards in the Regional Volunteer of the Year category for the North East of England, South West and Bristol for her commitment to giving her free time to help others.

These are the 1st Four Season’s Care Awards and this year over 700 people were nominated for awards by care home residents, colleagues and visitors. All entries have been of a very high standard making the judging process a difficult one. However, a winner had to be chosen and the nomination for Mrs. Baitey demonstrated how she continues to offer her time and bring a little joy to everyday experiences for our residents.

During the judging process for the Regional Volunteer of the Year award, the panel was looking at a number of different factors which included evidence that someone who’s energy has a positive impact on the lives of the residents in one of our homes.

Mrs. Baitey was nominated by a member of the care team. Her nomination read: “When Mary’s husband was living in our home, she came to visit every day, not only spending time with him but also going out of her way to chat and reminisce with the other residents. After Mary’s husband sadly passed away, Mary decided she wanted to contribute to our home, giving up her free time to help with events. She comes on a weekly basis to help manage our dementia café as well as bringing in endless donations for our raffle and tombola’s. Mary always finds time to spend chatting to the residents and has built up some lovely friendships here. I think Mary deserves this award for her kindness and selflessness, as she never misses a change to be involved in anything going on in the home. We are all really grateful for your help.

As the winner for North East of England, South West and Bristol, Mrs. Baitey is automatically through to the national Four Season’s Care Awards finals. She will meet a panel of judges in for the last round of judging and will then join finalists from across the UK in Birmingham for a special event to celebrate their achievements and discover if they have won a national award.

Jacky Reed, Regional Manager for Four Seasons Health Care Newcastle and North Tyneside, said: “Mary is very supportive to the home and the other residents. She promotes the home and our ethos at all times. She’s a very deserving winner of this category, as nothing seems too much trouble for her. Well done Mary!”

Amanda Cunningham, Managing Director for Four Seasons Health Care in North East of England, South West and Bristol, said: “I have known Mary for a number of years, she always has a smile on her face and a positive outlook on life. Mary supported the care team and residents whilst her husband was alive and has continued to do so after her sad loss. She is an inspiration to all who meet her and we are blessed to have her in our lives.”

The Care Awards were open to employees from all Four Seasons homes across the UK and central team members to celebrate their commitment in the delivery of high-quality services to 14,000 residents cared for in more than 300 locations.

The 14 categories have been created to recognise excellence in a variety of roles across the organisation ranging from ‘Registered Nurse of the Year’ to ‘Care Home Manager of the Year’. We also wanted to recognise the hard the dedication and commitment from our residents, their relatives and volunteers.

Tim Hammond, CEO of Four Seasons Health Care said: “The award categories are all really important as we want to highlight the fantastic people we have working here in our organization. However, I believe it is important to acknowledge the special people who go above and beyond to help others in the community, and this is why our ‘Resident or Relative Contribution’ and ‘Volunteer of the Year’ awards are so important to us.

“I look forward to seeing all of our Regional winners at the National Finals in December.”

Date published: 15 September 2017

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