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Local Carer wins Regional Care Accolade

Vicky Carmichael, Care Assistant from Gowrie House Care Home in Kirkcaldy has been crowned the Regional Carer/Support Worker of the Year for Scotland, Wales and the Isle of Man in the Four Seasons Health Care Awards 2016 and is through to the national finals.

These are the 1st Four Season’s Care Awards and this Year over 700 people were nominated for awards by care home residents, colleagues and visitors. All entries have been of a very high standard making the judging process a difficult one. However, a winner had to be chosen and the nomination for Vicky demonstrated how shecontinues to make a difference and provide special resident experiences on a daily basis.

During the judging process for the Regional Carer/Support Worker of the year, the panel was looking at a number of different factors including how the overall winner shows understanding about what is important to individual residents and how they strive to personalise their care.

Vicky was nominated by a relative of a resident she cares for. Her nomination read: “Vicky has cared for my mum for around four years. During this time, I have found her to be an extremely, caring, conscientious, and committed individual who will always go the extra mile to ensure that mum, and other residents are happy and comfortable. It is not unknown for her to visit my mum on her days off if mum has been unwell or agitated. Vicky knows the individual needs of each resident and is always mindful and respectful of the needs of the people she cares for. She is also friendly, helpful with residents families, keeping us informed and up to date with what concerns our loved ones. I have no hesitation in recommending Vicky for this award as she goes beyond the call of duty at all times.

As the winner for Scotland, Wales and the Isle of Man, Vicky is automatically through to the national Four Season’s Care Awards finals. She will meet a panel of judges in for the last round of judging and will then join finalists from across the UK in Birmingham for a special event to celebrate their achievements and discover if they have won a national award.

Mike Shea, Regional Manager for Four Seasons Health Care in Fife and Central, said: “Vicky is a fantastic asset to Gowrie House. I can’t think of any higher endorsement than that of a relative. Well done Vicky. This award is very well deserved.”

John Kirk, Managing Director for Four Seasons Health Care in Scotland, Wales and the Isle of Man said: “I always find it extremely humbling when I hear or read such lovely positive comments from relatives about how happy they have been with the care and support shown to their loved ones. In this case the lovely testimony given around how happy the family have been with Vicky providing excellent care to their Mum made it stand out as a worthy winner for the Regional Category. I echo everyone’s sentiments. Well done Vicky.”

The Care Awards were open to employees from all Four Seasons homes across the UK and central team members to celebrate their commitment in the delivery of high-quality services to approximately 14,000 residents cared for in more than 300 locations.

The 14 categories have been created to recognise excellence in a variety of roles across the organisation ranging from ‘Carer/Support Worker of the Year’ to ‘Personal Activities Lead Champion’. We also wanted to recognise the hard the dedication and commitment from our residents, their relatives and volunteers.

Tim Hammond, CEO of Four Seasons Health Care said: “The award categories are all really important as we want to highlight the fantastic people we have working here in our organization. However, I believe it is important to acknowledge the special people who go above and beyond to help others in the community, and this is why our ‘Resident or Relative Contribution’ and ‘Volunteer of the Year’ awards are so important to us.

“I look forward to seeing all of our Regional winners at the National Finals in December.”

Date published: 15 September 2017

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