Scotland praises the Learning & Development Team

Here at Four Seasons Health Care, we ensure that that our staff teams are up-to-date with the latest techniques in delivering care that ensures each resident gets the best possible care.

In Scotland, many of the teams across the country are completing various stages of their Scottish Vocational Qualifications (SVQs).

Michael Doolin, Resident Experience Regional Manager, said: “Here at Four Seasons we encourage our staff to do all they can to up skill themselves and recognise the importance of completing the SVQs to continually improve performance and service delivery to our residents.

“Here in Scotland we have a dedicated team that help guide and support our staff from the homes through this process and the support from Terri and her Learning and Development team is invaluable. Team Scotland wanted to take this opportunity to thank Terri and her team wholeheartedly for the work they do on a day to day basis in supporting our colleagues through these qualifications."

So who are the team?

  • Amanda Heath, Learning and Development Administrator who looks after registrations and certifications.
  • Barbara Campbell, Susan Law and Terri McLennan assess and verify the e-portfolios
  • Sheena Walker, Charlie Bonner, Linda Casey, Emma Keelan all tutor and support the candidates through the process.

Terri McLennon, Learning and Development Manager, explains: “We’re a team with a vast mix of skills including: Nursing Manager, Clinical Tutor, Care Home Manager, Senior Care Staff and Team Leaders. This mix enables us to provide the best possible support to the candidates as they complete their SVQ journey. Between the team they have many years’ experience, with Sheena topping it all, with over 50 years in the health profession and still going strong at 80!”

Date published: 15 September 2017

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