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24 Sep 2015

Recently Andrea Sutcliffe, Chief Inspector of Adult Social Care at the Care Quality Commission, visited Four Seasons Marlborough Court Care Home in Thamesmead, to congratulate them on their recent achievement of being rated "Outstanding" following an inspection.

Marlborough Court Care Home has evidenced huge changes over the last three years, including becoming a centre of dementia care excellence with delightful sensory garden areas. This home has won a variety of regional and national care awards, all evidencing staff training and commitment. It is also the first home in the UK to achieve the Deaf Care Quality Mark, and is currently working with the Foundation of Nursing Studies (FoNS) on a yoga project with dementia clients.

Andrea Sutcliffe told us "Anyone who is receiving adult social care has a right to receive really great care. Our new style inspection process and ratings system is helping to highlight this and I am really pleased to celebrate those services that are getting it right. This home has demonstrated that it has transformed its services so that the focus is on putting people’s individual needs at the heart of what they do. This is a stand-out theme for me in all of our Outstanding reports – congratulations”.

Maggie Candy, Home Manager, stated “We are very proud of what we have achieved here, and we look forward to continuing this. Our happy client’s and families all evidence great changes here”.

Marlborough Court Care Home is also hosting the second "Flame of Forgiveness Fortnight" on Tuesday 6th October - A leading inter-generational event between care homes and schools to discuss WW1 and subsequent wars from a forgiveness perspective, with candle lighting.

For more information about Marlborough Court Care Home click here.

24 Sep 2015

Havencourt Care Home in Stonehaven has recently been praised for their care and kindness. Jessica Johnson, Care Assistant, was nominated for a ROCK Award by a resident’s family member alongside the rest of the team for their outstanding care and contribution to the home.

The team held their own awards ceremony at the home where residents could enjoy watching their team be presented with the awards. A relative, who nominated Jessica, told us “My Mother has been recently moved into Havencourt Care Home. I can’t but thank enough for the care and effort Jessica has put into helping my Mother settle in. She has kept me advised on everything that is going on with my Mums care on a daily basis. My Mum can’t speak any highly about the help and care she has been given”.

The ROCK award is a nationwide internal honour that specifically highlights the impact a Four Season Health Care employee has made on the lives of people living in one of our care homes. Team members are nominated for an award by residents, their relatives or friends, who have witnessed or experienced staff members demonstrating excellent standards of care and kindness in their role.

Sylvia Nicoll, Regional Manager, explained “It’s so lovely to see Havencourt have this kind of recognition for the wonderful job they do on a daily basis. They are a fantastic team and I’m extremely proud of them”.

For information about working for Four Seasons Health Care click here.

23 Sep 2015

The team at Harrogate Lodge Care Home in Leeds recently made a special wish come true for a resident. Garry Clements has been a resident at Harrogate Lodge for a number of years and has built strong relationships with the team. It was his dream to see his Grand Daughter get married – this was all made possible by the kindness and dedication of two care assistants.

Towards the end of 2014, Garry was given just days to live but the team helped him on his road to recovery. With his health problems, Garry never thought it would be possible for him to attend his Grand Daughter, Deborah’s wedding. However, senior care assistants - Roz Studholme and Eilidh Murdoch, made it their mission to ensure Garry was able to attend the ceremony and surprise all the guests with his special appearance.

Sure enough, Roz and Eilidh accompanied Garry to the ceremony which was held late August 2015, where he was able to share the heart-warming moment his Grand Daughter tied the knot. “It was a huge surprise for everyone to see Garry there waiting for Deborah to arrive” Audrey, Garry’s wife told us, “It was a day of happiness and emotion. Garry smiled the whole time; it was as if he knew how special the day was”.

Both Roz and Eilidh said, “The day will go down as one of the most memorable for us. I felt like I was doing something really worthwhile. It was very emotional – to see the smile on Audrey’s face was priceless”.

Sue Green, Home Manager, explained “This is what it’s all about – everything we do is to improve our residents’ lives. So many members of our team go above and beyond the call of duty; I am really proud to have both Roz and Eilidh as part of our wonderful team at Harrogate Lodge. When we saw the photographs from the day, we all needed a box of tissues! It was such a lovely gesture”.

For information on working for Four Seasons Health Care click here.

22 Sep 2015

Murdoch House Care Home in Wokingham recently entered their garden into the annual Wokingham in Bloom competition. Members of the team and residents were able to visit the town hall in Wokingham to collect their prize for coming 3rd in the Care Home Sector of the competition. One resident accepted the bronze award on behalf of Murdoch House which was presented to him by Philip Mirfin, Wokingham Town Mayor.

The garden has been maintained by both the team and residents who have worked extremely hard to getting it to the high standard it displays. John Walker, resident who accepted the award, has had a huge amount of input in the garden throughout the year. He loves to grow plants and has also helped with the hanging baskets.

Christine Tyrrell, Home Manager, told us “it was such an honour to come 3rd in the competition. Everyone has worked extremely hard with the garden and this was a perfect way of showing appreciation to both the team and residents. John was exceptionally pleased to find out we had won so it was only fitting he accepted the award for Murdoch House. We’re already looking forward to next year!”

Well done Murdoch House, from all at Four Seasons Health Care.

To read about working for Four Seasons Health Care click here.

staff at care home in gosport

21 Sep 2015

A member of the team at Woodcot Lodge Care Home in Gosport recently took part in their local Alzheimer’s Society Memory Walk to raise funds for a charity that is so close to them. The Memory Walks are held up and down the country throughout September and October for people to join them on their ‘Walk for a World without Dementia’.

Tiffany Myhill, Head of Housekeeping at Woodcot Lodge, took part in the walk. She told us “It was such a nice thing to do to raise money for the Alzheimer’s Society. It’s important to carry on raising awareness of dementia. Working with dementia residents at Woodcot Lodge, this is a subject very close to my heart. I hope the money raised will help those who are affected”.

Home Manager at Woodcot Lodge, Vickie Wylde, also told us how proud she is of Tiffany for taking part in the memory walk. “She has raised a great amount of money for such a good cause. Woodcot Lodge is blessed to have such caring and compassionate members of the team.

Well done Tiffany, from all at Four Seasons Health Care.

For information on working for Four Seasons Health Care click here.

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