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Thank-You

6 Jan 2017

A family has commended their local care home team for the care and kindness they showed to their loved one during a very special day.

The team at Layden Court Care Home in Maltby received a heartfelt thank you letter from the family, encouraging the home to keep doing what it was doing to provide special experiences for residents and their families.

The letter was written by June Palmer and read:

My mum Rebecca Phillips is receiving respite care with you. My brother, his wife and two young children who live in Stoke-on-Trent came up for the weekend on the 17th Dec, and we asked if there was some where we could sit with mum, to exchange gifts and have a mini Christmas celebration.

We were blown away with what was organised for us. Myself, my brother his family, my sister, her husband and my niece were all accommodated for. For a small fee we had a three course lunch, followed by coffee and biscuits, chocolate Santas for the little ones, use of a lounge for the day, Helen the activities lady had very kindly set the table for lunch up beautifully made it all Christmassy with Christmas music playing in the background.

Helen brought our food, and looked after us so well joining in with the children too, and sang ‘Silent Night’ with us.

We want to thank you for making it a special visit for my brother and his family, we are hoping mum will be able to stay with you long term. We are all very happy with the care she is receiving.”

Jenny Hololob, Home Manager at Layden Court, said: “Receiving letters of praise like this makes me very proud as a home manager. The care sector can often get a bad reputation for one reason or another, so it’s really nice and heart-warming when we receive letters of praise. I want to thank the family for taking the time to write these kind sentiments.”

Jayne Clarke, Regional Manager for Four Seasons homes in Lincolnshire and Humber, said: “This is a lovely gesture and a fantastic endorsement of the home. I want to echo Jenny’s thanks to the family for their kind words. Well done Layden Court team.”

Are you looking for a care home in Maltby? Layden Court Care Home offers support for all types of care including residential care, dementia care, nursing care and day care.

Chasedale-Care-Home-Blyth-DCF-Accreditation

6 Jan 2017

Chasedale Care Home in Blyth has been accredited for a pioneering dementia care approach.

The care team at Chasedale Care Home is celebrating being accredited for a radically different approach of care for people living with dementia.

The Dementia Care Framework is a unique step forward in the personalisation of care for people living with dementia. The care team uses exclusive purpose-designed technology to help build and continuously update a picture of each resident’s individual experience of their care and their physical, psychological and emotional well-being, so that their care can be adjusted to their changing needs.

The pioneering home is part of Four Seasons Health Care which spent two years developing and testing the new approach. The home hosted an event for care commissioners, other health and social care professionals and relatives to introduce the Dementia Care Framework to them on Thursday 22nd December 2016, with entertainment provided by a local singer.

Amanda Cunningham, Managing Director for Four Seasons in the North East of England, South West and Bristol said: “This is next generation dementia care to make life better for the person with dementia and we are excited to offer it. A vital part of the Framework is the bespoke support and training the team throughout the home receives with additional support and training for those, working within our dementia services. This goes beyond the practicalities of caring for someone with dementia and through simulation gives them a deeper understanding of what it is like to live with dementia.”

In addition to the support and training, there are three additional components to the Dementia Care Framework – personal care reviews, Resident and Family Charters.

At the heart of the Dementia Care Framework is a personal care review process which is continuously updated electronically by care staff to give a comprehensive and current picture of each resident. Thought to be the first of its type worldwide, it is based on 320 recognised standards, including NICE Guidelines (National Institute for Health and Care Excellence) and Alzheimer’s Society best practice guidance. It replaces paper-based audits that are slow and almost always behind the changing care needs of the person.

The resident and family charters were developed in consultation with residents, family members, health and social care professionals and care teams, taking account of over 400 comments. The resident charter sets out their rights, the standards of care they can expect and commitment to provide for their personal needs and preferences. The family charter, sets out the support that they can expect to receive and how they can input to planning their relative’s care.

Only when a home achieves key standards within the Dementia Care Framework does it receive Four Seasons Accreditation for the quality of its dementia care.

To find out more about this fundamentally different approach to dementia care please visit carehomes.fshc.co.uk/dcf or email dementiacare@fshc.co.uk

Ashcroft-Care-Home-Chesterfield-Christmas-2016

5 Jan 2017

Three team members from Ashcroft Care Home in Chesterfield celebrated 50 years’ service at a Christmas themed party.

The residents surprised the three team members during their Christmas Party as a way to thank them for all of their hard work.

Helen Baston, Home Manager, said: “It was a lovely surprise for the three ladies who received the recognition. Having 50 years’ experience between them is a fantastic achievement. Their dedication has enabled the residents here at Ashcroft to have continuity of care by those they’ve built a fantastic rapport with. Well done Pauline, Sheila and Angela.”

After Pauline, Sheila and Angela received their recognition, the home went straight into full on party mode with everyone singing and dancing the night away.

Are you looking for a care home in Chesterfield? Ashcroft Care Home offers support for dementia care.

Midfield-Lodge-Care-Home-Cambridge-Xmas-Singer

5 Jan 2017

Residents, relatives and the care team at Midfield Lodge Care Home in Cambridge enjoyed a good old fashioned Christmas sing a long, to help everyone get into the festive spirit.

Sherrill Thomas, Home Manager, said: “Everyone enjoyed the sing along. There was a mixture of Christmas classics and songs from the residents’ younger years. To keep the festive theme going, everyone enjoyed tea and mince pies. We also held a raffle for those last minute stocking fillers and held a silent auction. It was strange having a completely silent home. A lovely afternoon was had by all.”

Are you looking for a care home in Cambridge? Midfield Lodge Care Home offers support for all types of care including dementia care, nursing care, respite care, specialist care and end of life/palliative care.

Henderson-House-Care-Home-Christmas-Party-2016

5 Jan 2017

Santa and one of his little helpers landed in Dalgety Bay to attend Henderson House Care Home’s Christmas Party.

Residents, relatives and the care team all welcomed the festive visitors to the home with open arms.

Stewart MacDonald, Home Manager, said: “The residents were very happy that Santa and Elfie accepted our party invitation. They helped us to sing and dance the night away which made everyone’s Christmas. It was a shame when they had to leave, but it is a busy time of year for them.”

A couple of days after the party, the residents went and watched a pantomime for a bit more festive fun. Shouts of ‘he’s behind you’ and ‘oh yes he did’ could be heard throughout the performance and this was echoed when the residents came back to the home.

Stewart MacDonald, Home Manager, added: “The festive period enables us to provide the residents with some very special experiences. The pantomime was a huge success and brought a lot of fun and laughter into the home.”

Are you looking for a care home in Fife? Henderson House Care Home offers support for all types of care including residential care, dementia care, nursing care, respite care and end of life/palliative care.

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