Four Seasons care homes business appoints Care Services and Quality Director
Four Seasons Health Care, the national network of more than 370 homes providing personalised dementia and nursing care, has appointed former regional Managing Director Pauline Lawrance to the newly-created position of Care Services and Quality Director. In her new role she will be responsible for development of dementia and nursing care services and raising care quality.
As part of this, she will lead the central team of dementia specialists who are implementing the programme of training leading to accreditation of homes to provide the company's PEARL dementia care programme. She will also be responsible for a team of two Quality Managers and 29 Quality Facilitators who will support Home Managers to provide sector leading standards of care. Four Seasons' commitment to quality of care is underpinned by almost doubling its team of quality facilitators.
Caroline Baker, Director of Dementia Care, will be leaving the business shortly as she has decided to pursue other career options.
Pauline Lawrance is a qualified nurse by background. She joined the business in 1998 as one of its first Home Managers and has been a Regional Manager, Operations Director and most recently Regional Managing Director. She has extensive experience of directing dementia and nursing care home services.
Tim Hammond, Chief Executive, said: "Pauline has an outstanding record as a member of our senior management team and I am confident that she will drive further improvements to all of our care services during the course of this year, which is the timescale she has committed to.
"We have a sector leading dementia care programme with PEARL, which is significantly due to Caroline Baker's work over the past 10 years and we wish her well for the future."
This is a further strengthening of Four Seasons management structure, following the recent appointment of Alistair How to the new post of Chief Operating Officer. He was formerly CEO of Eden Futures and prior to that held senior management positions with Bupa. Operational responsibility was brought closer to the homes with the creation of eight regional Managing Directors where previously there were three. The new MDs, who will report directly to Alistair How, were promoted from their roles of regional Operations Directors and given more decision making authority, so effectively de-layering management and increasing responsiveness to local home requirements.
17 Dec 2017
Residents, relatives, the care team and local community have all been helping get Riverside View Care Home in Darlington in the festive spirit.
Claire Westmorland, Home Manager, said: “Firstly we want to thank the local Co-Op who raised a lovely £180 for our resident’s fund. This will go towards our Christmas entertainment. On behalf of everyone in the home I want to thank Co-Op for their kind donation.”
Christmas has definitely hit the home, as they all got ready for their Christmas raffle. Complete with their very own naughty elf.
Claire added: “I want to thank everyone who donated to our raffle. The monies raised will go towards providing special experiences for our residents over the festive period. Merry Christmas from everyone at Riverside View.”
16 Dec 2017
The team at Laurels Lodge Care Home in Woodside pulled out all the stops last week as they took part in Laurels Lodge has got talent.
It was an afternoon full of fun and laughter and the team were up for the challenge and showcased their talents amazingly.
Children from Donbank Nursery also joined the residents that day and they got involved and joined in dancing to the birdie song with the Marlene Smith, Personal Activities Leader. Relatives who came also joined in the dance and had a fun afternoon.
May Duncan said “this is great”! as she danced the birdie song.
Other relatives such as Lorna Graham and Irene Sivewright commented on how good the show was.
The headline acts included:
- Linda Mason (Deputy Manager) and Lynn Smith (Home Administrator) - ABBA
- Morag Leslie (SNCA) & Jenny Watt (Care Assistant) – as Dolly Parton and Kenny Rogers
- Rhodora Antiojo (Staff Nurse), Felix Mahinay (Care Assistant), Ewa Misztal (Care Assistant) & Arlene McGillivray (Care Assistant) as the Village People danced the YMCA music
- Nomeda Jackstienne (Cook) as Madonna
- Jolanta Nieckarz as Lady Gaga
- Marlene Smith (PAL) dressed up as Chicken
- Sheila Gesma (Home Manager) as the DJ
Marlene Smith, Personal Activities Leader, said: “The whole show was fabulous! The teachers from Donbank Nursery said to me that what we did was fantastic and they were very happy that the kids thoroughly enjoyed the afternoon. Sheila our manager was our DJ. It was also great to see relatives participating; it was indeed an afternoon full of fun and entertainment!”
16 Dec 2017
The Rookery Care Home has been fundraising to get some new activity equipment to provide special experiences for those in their care.
Susan Dyke, a member of the team made a big sacrifice and as a result raised over £400 for the cause.
Gail Llewelyn, Home Manager, said: “Sue decided she’s cut her hair off for the cause. She used to have hair that would rival Rapunzel and had never been to a hairdresser, so to have it cut off into a pixie style was a big deal for her. On behalf of everyone at The Rookery I want to say thank you!”
15 Dec 2017
The team at The Sycamore and Poplars Care Home in Mansfield celebrated a huge 120 years’ worth of experience last week, as 5 team members received long service awards.
Karen Gilbert, Home Manager presented the7 team members with their Long Service Certificates and gifts as a thank you for their continued dedication and hard work.
Karen said: “It was a pleasure presenting the team with their awards. I want to say massive congratulations to them all for their continued dedication and hard work. They’re all thought of very highly here in the Sycamore and Poplars by the rest of the team, the residents and their relatives.”
Are you looking for a care home in Mansfield? The Sycamore and Poplars Care Home offers support for all types of care including residential care, dementia care, nursing care, respite care and end of life/palliative care.