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The Laurels Care Home

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The Laurels Care Home

Local woman through to Four Season’s Care Awards Finals

Ashley Wright, who regularly visits her parent in The Laurels Care Home in Hetton-le-Hole has made the finals of the Four Season’s Care Awards in the Resident/Relative Contribution category for her commitment to helping the home go from strength to strength in its local community.

This year over 700 people were nominated for awards by care home residents, colleagues and visitors. All entries have been of a very high standard making the judging process a difficult one. However, a winner had to be chosen and the nomination for Ashley Wright demonstrated how she continues to make a difference and provide special resident experiences on a daily basis.

During the judging process for the Resident/Relative Contribution award, the panel was looking at a number of different factors which included recognising someone who had helped to ensure the care home they’re associated with reflects the interest and needs of the residents living there. Ultimately making the home a happy place to live.

Ashley’s nomination read: “Ashley makes a massive contribution to the home and the assistance and support she gives is un-measurable. She is very organized and very creative and goes the extra mile in working with the Personal Activities Leader and the team in events and themed days we have in the home. Ashley gives up a lot of her own time to assist the staff and will spend time baking cakes to be sold in the home with all proceeds going into the resident’s fund. We have the support from Ashley and her family who will come to trips out and will assist in any way they can to help the home and to ensure the residents have a good time. In June of this year we had a bake a cake for dementia day and Ashley spent time baking and also manning the stall. She invited her friends to the home so they could see the good work that is carried out here and to give a positive impression of the home. Ashley is very much a part of the Laurels family and we are grateful for the commitment and kindness shown by her and her family and friends.

As the winner for North East England, Ashley is automatically through to the national Four Season’s Care Awards finals. She will meet a panel of judges for the last round of judging and will then join finalists from across the UK in Birmingham for a special event to celebrate their achievements and discover if they have won a national award.

Kim Richardson, Regional Manager for Four Seasons Health Care Sunderland and South Tyneside, said: “Ashley is the embodiment of a relative embracing their relative moving into a care home and being truly involved in creating a beautiful experience for not only their relative but everyone.”

Marjorie Condacos, Managing Director for Four Seasons Health Care in North East England, said: “Without relatives like Ashley, care homes would be a dull place. Ashley is very organised and very creative and goes the extra mile in working with the Personal Activity Leader and the team in events and themed days we have in the home. Ashley gives up a lot of her own time to assist the staff and will spend time baking cakes to be sold in the home with all proceeds going into the resident’s fund. This award is very well deserved. Congratulations Ashley!”

The Care Awards were open to employees from all Four Seasons homes across the UK and central team members to celebrate their commitment in the delivery of high-quality services to all the residents cared for in more than 260 locations.

The 14 categories have been created to recognise excellence in a variety of roles across the organisation ranging from ‘Carer/Support Worker of the Year’ to ‘Personal Activities Lead Champion’. We also wanted to recognise the hard the dedication and commitment from our residents, their relatives and volunteers.

Tim Hammond, CEO of Four Seasons Health Care said: “Our Annual Care Awards are such a special occasion. It is our event where we stop and recognise and celebrate our colleagues who go the extra mile to ensure those living with us have the very best experience. "The quality of the nominations this year have been outstanding – and I know it has been a difficult process for our Regional Managers and Managing Directors to select our Regional Winners. I congratulate them and look forward to seeing them all at our Annual Care Awards ceremony in February.”

Date published: 25 January 2018


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