Quick thinking and appropriate equipment and training enabled Natalie Hearn, a CHAP and Senior Carer at Woodview Care Home in Branston, Lincolnshire, to save the life of a resident.
Natalie responded to a resident who was choking and the situation quickly escalated, but by staying calm and following her training Natalie was able to unblock the airway allowing the resident to breath. The wife of the resident expressed her thanks to both Natalie for her swift action and to Four Seasons for supplying the specialist equipment.
Alan Geeves RESM presented Natalie with a Recognition and Congratulations certificate and praised her actions.
Date published: 12 October 2018
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