Welcome to Westview Lodge Care Home

At Westview Lodge, in Hartlepool, County Durham, we maintain a high standard of care, which ensures everyone's dignity, independence and choice are maintained.

Our Dementia Care Framework Plaque

Our home has dedicated units for younger and older people with dementia, for older residents, and for transition and rehabilitation. Westview has its own gym and physiotherapist.

At Westview Lodge Care Home, residents are considered part of the family. We put their health and happiness at the heart of everything we do, and our dedicated team of nurses and carers actively encourage residents to take part in all decisions - contributing to everything from the way their rooms look to the therapies they receive.

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Life at Westview Lodge Care Home

A carer and a resident

The staff are so kind and patient with people in their care, I was so frightened when I went in but was soon put at ease from the cleaning, care workers and physios I can't praise them enough. There are no words to say how much I love and care about them. I made some lovely friend. They are true angels.

Sheila Richardson, Resident / Service User at Westview Lodge Care Home

Everything seems in order. I'm happy if my relative is happy. We visit regularly and all relatives seem happy.

Joseph Bailey, Relative of Resident/Service User at Westview Lodge Care Home

A very warm and friendly atmosphere where all the staff are very helpful to the families and residents of the Lodge. A wide range of activities are available to residents and everyone is encouraged to join in. The food always comes to a high standard and represents the high standards Westview Lodge presents all round.

Stephen Leck, Son of Resident/Service User at Westview Lodge Care Home

Types of care

Residential care

This is for those who may need some help with daily activities such as eating, washing,...

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Dementia care

People living with dementia have different needs, so either a residential or nursing care home...

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Respite care

Respite care, or short-stay care, means someone can stay at Westview Lodge Care Home whether...

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End of life / palliative care

It's vital that everyone gets the right care and support at this important and sensitive time....

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Intermediate care

Also known as "step-up, step-down", or rehabilitation care, intermediate care offers an alternative...

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Specialist care

Westview Lodge Care Home also offers specialist help for adults and young people with different...

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Facilities & services

Making care special is at the heart of Westview Lodge Care Home in Hartlepool. Our philosophy starts with getting to know each person as an individual and understanding what they need.

  • All single rooms
  • On site hairdressing
  • Quiet lounge
  • TV lounge
  • Lifts
  • Landscaped gardens
  • Patio
  • Flat screen TV in lounge
  • Wi-fi

Our news

Scotland-Sponsored-Sky-Dive-July-2017

14 Jul 2017

Colleagues from Laurels Lodge Care Home in Woodside, Havencourt Care Home in Stonehaven and Cumbrae Lodge Care Home in Irvine all came together to do a skydive, raising money for residents in their care and Alzheimer's Scotland.

Tracey Rhodes, Resident Experience Facilitator for Scotland, said: "Everyone was really excited for the jump. One of them hadn't even been in a plane, and they completed it, which was a huge accomplishment. They managed to raise £4,000 which is fantastic. Well done everyone."

Congratulations everyone! We’re all proud of you.

Westview-Lodge-Care-Home-Hartlepool-arts-crafts-June-2017

12 Jul 2017

All of our homes do a variety of activities with the residents in their care. They engage the residents in activities they enjoy – based on the resident’s likes and dislikes – and even undertook before they moved into the home.

Westview Lodge Care Home in Hartlepool hold regular arts and crafts session, which all of the residents, especially the ones who suffer from dementia really enjoy.

Victoria Simpson, Home Manager, said: “The arts and crafts afternoons are something the residents look forward to every week. It’s great to see them showing off their creative side. Whether that’s creating Easter cards, flowers, models, paintings, the list really is endless. This week they enjoyed getting crafty with aqua paints. I look forward to seeing what creative juices are flowing in the home each week.”

Are you looking for a care home in Hartlepool? Westview Lodge Care Home offers support for all types of care including residential care, dementia care, end of life/palliative care, intermediate care and specialist care.

Westview-Lodge-Care-Home-Hartlepool-DCF-accreditation-Apr-2017

25 Apr 2017

Westview Lodge Care Home in Hartlepool has been accredited for a pioneering dementia care approach.

The care team at Westview Lodge Care Home is celebrating being accredited for a radically different approach of care for people living with dementia.

The Dementia Care Framework is a unique step forward in the personalisation of care for people living with dementia. The care team uses exclusive purpose-designed technology to help build and continuously update a picture of each resident’s individual experience of their care and their physical, psychological and emotional well-being, so that their care can be adjusted to their changing needs.

The pioneering home is part of Four Seasons Health Care which spent two years developing and testing the new approach. The home hosted an event for care commissioners, other health and social care professionals and relatives to introduce the Dementia Care Framework to them during a very glitz and glam party on Wednesday 19th April 2017.

Jacky Reed, Acting Managing Director for Four Seasons in the North East of England said: “This is next generation dementia care to make life better for the person with dementia and we are excited to offer it. A vital part of the Framework is the bespoke support and training the team throughout the home receives with additional support and training for those, working within our dementia services. This goes beyond the practicalities of caring for someone with dementia and through simulation gives them a deeper understanding of what it is like to live with dementia.”

In addition to the support and training, there are three additional components to the Dementia Care Framework – personal care reviews, Resident and Family Charters.

At the heart of the Dementia Care Framework is a personal care review process which is continuously updated electronically by care staff to give a comprehensive and current picture of each resident.

Thought to be the first of its type worldwide, it is based on 320 recognised standards, including NICE Guidelines (National Institute for Health and Care Excellence) and Alzheimer’s Society best practice guidance. It replaces paper-based audits that are slow and almost always behind the changing care needs of the person.

The resident and family charters were developed in consultation with residents, family members, health and social care professionals and care teams, taking account of over 400 comments. The resident charter sets out their rights, the standards of care they can expect and commitment to provide for their personal needs and preferences.

The family charter, sets out the support that they can expect to receive and how they can input to planning their relative’s care.

Only when a home achieves key standards within the Dementia Care Framework does it receive Four Seasons Accreditation for the quality of its dementia care.

To find out more about this fundamentally different approach to dementia care please visit carehomes.fshc.co.uk/dcf or email dementiacare@fshc.co.uk

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Contact our care home

If you'd like to arrange a visit to Westview Lodge Care Home in Hartlepool, or talk to us about our care options, please call, email, or fill in the contact form.

manager

Care Home Manager

Victoria Simpson

124a West View Road, Hartlepool, TS24 0BW

01429 234929

01429 865210

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